Hi abarker,
I can't quite grasp what you mean by berming "across the front half" and "wraps around the guy wire support".
I do not bury the above-ground anchor shaft and fish plate as these need to be accessed for guy wire retensioning, so I slope the ground in this local area for access.
With respect to "serviceability", this is a design criteria for the performance of the antennas on the tower.
There are two types of soil failure with regards to a deadman anchor for communication towers, ultimate and expected performance also called service(allowable). The "wedge" failure is how we define the ultimate resistance, while passive pressure resistance defines local yielding of the soil directly in front of the face of the deadman. In the service case I use a factor of safety of 2 for dry and 1.5 for submerged.
At ultimate capacity of the anchor, antenna performance is not an issue, however in order that the tower perform throughout its life, a "serviceability" check using passive resistance should be done for the allowable loads with the appropriate factor of safety.
Here in Canada, structural engineers use Limit State Design, which requires us to check the ultimate load case and the service load case (allowable). This may be why I sense some confusion by my use of the word "serviceability".
The US EIA Standard for the design of Antenna Supporting Structures does not incorporate Ultimate Design philosophy,
so your structural engineer may be at a loss if you mention anything about ultimate loads. That said, I would design for the performance based (allowable) loads typical in the US.
Regards
VOD