2009 toolbox 1

[swforge]

Hi all,
Since we upgraded to 2009 I cannot get toolbox to work properly, for one type of screw. We use socket caps primarily and when going to drag and drop I get the message attached(insert error.docx). After clearing, I can select the size I need but the cap screw will appear in space un-mated. I am also unable to place multiple parts, as I did before. Also, did anyone notice in the toolbox screw selection pane, the images of the socket cap screws do not align with their respective images?(image misalign.docx) Our toolboox is placed on a network drive so all can access, all locations are identified correctly as well. Anny ideas? Thanks

 

[swforge]

Sorry, attached is the second screen shot.

 

[RawheadRex]

swforge,

The message that's being thrown by SW is telling you that the Toolbox part file has already been opened from a different location than the Toolbox folder that you're trying to drag and drop from. (I.e. when you open the assembly it's grabbing the reference to your screw from Folder 'A' while you're drag and drop operation is bringing a file with the same name from Folder 'B'). I just ran into this the other day where someone did a Pack and Go on an assembly and copied the Toolbox references with it. The next time the assembly was opened, the assembly opened the copies of the Toolbox files from the folder specified in the Pack and Go rather than from the common Toolbox directory. You should check the path by selecting an existing model in your assembly and then RMB -> Component Properties to bring up the dialog. Look at the Model Document Path and verify if it is pointing to the correct Toolbox folder. I suspect that when SW2009 was installed a new Toolbox folder was created rather than upgrading the existing Toolbox.

Best regards,


Chris Gervais
Application Engineer
CSWP, CSWST

 

[swforge]

RR
I've been over that with the administrator and VAR. While the paths ARE different in description, I am assured they are the same location on the network and 2009 was correctly installed with the appropriate upgrade to the toolbox. VAR is reviewing again now.
Have you seen the toolbox image/descriptor "misalignment"?

 

[SincoTC]

swforge,

Your Toolbox crew selector pane looks all wrong, it's showing mixed types, not all socket heads as you wanted and it shouldn't be showing multiple screws of the same type as in the shoulder screw!

As all the Ansi Inch types are stored in a single folder, it appears that Toolbox's inbuilt filter is not doing its job, maybe the installation wasn't so good after all and the filters corrupted.

This is how our toolboxes look.

Trevor Clarke. (R & D) Scientific Instruments.Somerset. UK

SW2009x64 SP4.0 Intel Core i7 2.94Ghz, 12Gb Ram, NVIDIA Quadro FX3700 Driver: 6.14.11.8246
SW2009x64 SP4.0 Intel Core 2 Duo 3.17Ghz, 8Gb Ram NVIDIA Quadro FX3700 Driver: 6.14.11.8246

 

[RawheadRex]

swforge,

Sorry, I haven't seen that "misalignment" behavior before.

As far as the model document path issue is concerned, my thinking is if they read differently then that is a problem. Are you seeing a mapped location for the model reference versus a UNC path for the Toolbox drag and drop location (or vice versa)?

Best regards,




Chris Gervais
Application Engineer
CSWP, CSWST