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Billable rate question
9

Billable rate question

Billable rate question

(OP)
Does anyone know of any studies or white papers written on billable rate calculations? I’m in an negotiation regarding my salary and since we use studies in my forensic based job, I figure that may help me get my salary alignment discussion progressed favorably. Or I may learn that I should drop it.
Replies continue below

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RE: Billable rate question

Yes. On my phone so I don't have access, but Google Engineering labor multiplier.

RE: Billable rate question

Note that the rate multiplier is highly dependent on the company and their internal practices. Some companies run lean, while others run heavy

I personally wouldn't worry too much about multiplier; your base salary is your worth, so trying to fit into some bucket may be a disservice to your long-term goals. If you're worth your salary, they'll figure out a way to deal with it, or they don't deserve you.

TTFN (ta ta for now)
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RE: Billable rate question

I have had everything from rate = 2xhourly pay to rate = 7xhourly pay. The former was a very small company essentially running at cost to try and stay afloat during a recession, and the later a tier 1 doing alot of hollywood accounting to try and pressure engineers to work faster (basically, bid the job with the same total budget but suppress number of hours; then end up "writing off" hours over the course of the job as "losses").

RE: Billable rate question

Read the annual salary surveys for the professional organizations you belong to. They will give you a reasonable idea of how your salary falls relative to others in your field, age, location, or otherwise. Dont make the mistake of associating income with cost-of-living. Stateside, incomes vary little city-city or rural-rural area whereas cost of living varies a lot.

Labor rate varies by business model and role. Management rates are often =<1x. Large, high-volume consultancies are often 1.1-1.5x and small low-volume 2-5x+ for engineers. Understanding your employer's pricing model is helpful for project planning but irrelevant for salary negotiation. In that circumstance employers dont care how profitable you are or can be, they care if they can replace you with a cheaper alternative.

RE: Billable rate question

@benny12: As others have pointed out there is a wide range of multipliers, so you should try to figure out what the multiplier is at your specific firm. It probably varies a little between projects but there will be a typical value. Also at junior levels the multiplier can be wonky. The "classic" number is 3.0 (one for the salary, one for overhead, and one for the partners). If you are at a big forensic firm my guess would around 3.5. A $180k position bills at about $300/hr. You can figure it out from job listings to an extent. Forensics firms tend to have lower utilization numbers I think also, so if you have high utilization because you are in demand, that's definitely worth mentioning at a performance review.

RE: Billable rate question

3x seems to be a rather common multiplier.

With that said, I think the bigger factors are likely:

1. How much you make your company either directly or indirectly (like in assisting other engineers). This might be hard to know and likely accounts for a lot more than just your billable rate. You might have a high billable rate, for instance, but if you're often way over budget and your hours get thrown out, or if you get work done quickly but the job goes poorly and the client isn't satisfied, the billable rate might not be as meaningful as you think. The opposite can also be true. You might have a relatively low billable rate but may well be doing an exceptional job. The billable rate is to some extent arbitrary.

2. How much another company is willing to pay you. This is probably the most meaningful metric. If you can manage to get an offer from another company, you might as well consider that your true value. This might say more about your ability to interview as opposed to your skill as an engineer, but I think that's often how these things go. Understanding the true value of a good engineer is not something that is necessarily obvious to a lot of employers.

RE: Billable rate question

(OP)
Thanks for all the responses. I don’t want to go through each, but clarify some aspects:
1. I never miss my billable target (80% I think), and actually I go over every year.
2. I am one of the few in the group that spends significant time meeting clients
(If you’re wondering why I bill more than I need to and meet clients, it’s because I am relatively driven to be at the top of the field and it takes experience to get clients)
3. I know the multiplier is 3ish.
4. I’ve read the salary surveys (AACE and ASCE), they were minimally helpful because the best one was 2020 I think and the newer one had minimal input from my field.
5. The reality is I am one of the youngest manager/doers in the office and because of that my salary does not match my billing rate (IMO).
6. The office manager/principal is old school and the overall company has their policies and procedures, due to all of the above I am the odd one out.
7. If I am paid where my beneficial hours (BD and billable) pencil out I would be paid more than the 65 year olds that are close to retirement. (They don’t do the BD hours, bill as many hours as me nor have they fought for a better salary over the years)

The reality is I should be my own boss, and intend to be soon enough. However, due to a non-compete I am stuck here (I’ll start a new thread on this subject). The reality is I am not in a good enough spot to get enough clients, so I am not going the entrepreneur route yet. There’s other dynamics that incentivize the staying put option, however I will have to swallow a lower salary.

My hope was a study/white paper would have analyzed age/role/rate/compensation and I could bring that to my next review. I got enough ammo already, I was just hoping for a little more.

RE: Billable rate question

Would be nice wouldn't it?

Far too many variables and judgement calls to apply any study to an individuals discussion or company.

The only one that really matters is what could you get paid if you worked for someone else / on your own. A non compete clause makes life difficult for the last one.

Remember - More details = better answers
Also: If you get a response it's polite to respond to it.

RE: Billable rate question

Sounds like you want some academic paper justifying a salary increase when you already have all the information you need. If you had that magic paper, I doubt it would matter much anyway.

Your points 1 and 2 are justification for asking for a higher salary. Case closed.

Points 5, 6, and 7 simply don't matter. Your salary shouldn't be handicapped by what people older than you are making. It should be based on your value to the company. In a lot of cases being "old school" just means being stuck in your ways and doing stuff that no longer makes sense for as long as you can get away with it.

RE: Billable rate question

Performance metrics and job tasks like that list aren't relevant to salary, only discipline and bonuses. Salary is driven by the labor market. The population of geriatric engineers willing to change employer/location is much smaller, and their experience much greater than junior engineers/managers, hence the reason salary increases with age/experience. Whether/not you deserve a raise depends on how your salary compares to your peers - the population of other young engineers (both internal and external), not the geriatric crowd.

Quote:

I am one of the youngest manager/doers in the office...If I am paid where my beneficial hours pencil out I would be paid more than the 65 year olds that are close to retirement.

RE: Billable rate question

2
Lots of good, interesting points in this discussion.

When I started my career (about 30 yrs ago), at a fairly large regional consulting firm, the multiplier was about 2 and they were trying to work it higher. I'd agree that it is about 3 now (probably averages a little higher). All of the overhead costs have risen over the years. The one comment I would disagree with is:

Quote (@galss99)

The "classic" number is 3.0 (one for the salary, one for overhead, and one for the partners).
I've heard this numerous times over the years as an assumption by people who weren't familiar with the costs of running an engineering firm (obviously this will vary depending on size, niche, etc. of a firm).

When I started my career, the average profit for engineering firms was about 10%. I suspect it has creeped up to over 15% on average - maybe even 20% in a good market (I haven't kept track in recent years as I have eased out of my firm, but during the great recession it took a nose-dive). That is far from "one for the partners".

Consider the direct costs of having a full-time employee. If you are 100% billable when you are at the office, you still have vacation, holiday, sick, etc. pay, which brings you down to 90-92% billable (92% assuming only 2 weeks vacation, 8 holidays and 2 sick days used). Then if you are 80% billable on the rest (quite high %age), you end up a little over 70% billable overall. Then you have 10.5% social security and medicare (company's contribution), 3% retirement matching and a huge chunk for medical insurance (which varies a lot between companies - many provide subsidies for spouses and dependents)). You still have other benefits and costs to take care of, and that's just the direct costs (and ignoring any bonuses, which have the same taxes and matching as regular pay).

Then you have to pay for the indirect overhead costs - office rent, software licenses, insurance, etc. I'm not trying to argue that there's no money to made by owning an engineering firm. But the owners are typically not pocketing 1/3 of the gross revenue. Or, to put it another way, the owners are not making as much for every hour that you work as you are.

RE: Billable rate question

@Brad221: At my old firm back in the 2000's the overhead multiplier was around 125% of salary. It was a structural firm doing mostly public sector bridge design, so was heavily regulated by the state DOT's. They really crawled down your shorts to micromanage you about stuff like how much you can spend on software vs accounting vs office space etc. They then used to limit you to 10% "profit", meaning on that job only assuming zero gaps between projects. The total multiplier was about 2.5 (2.25*1.1). Folks in management at the time used to get super jazzed if you hit 2.65, and 3.0 was considered this distant luxury available only to gods and unicorns. The total profitability of the firm was way less than 10%, something like 3%, which was deeply depressing to me so I left! Or I should say they fired me because I was so checked out. There was a real soviet feel to the place.

Profit margins of big forensic firms are different story. Check out the financials of a big publicly listed firm like Exponent for an eye opener.

I now own a small practice and I don't really think in terms of multipliers because of the confusion with utilization rates vs profit vs actual contribution on projects. What matters financially is whole practice revenue minus hard costs, both of which I maintain tight control over and are much less abstract. We get paid for deliverables and ideas, and a lot of the time the process of getting to those is pretty circuitous. We have a lot of wide ranging discussions and experimentation in the office but then really bring the intensity to bust out the deliverables which can happen really quickly once you know what the right answer is. This process applies whether we are doing lump sum or time billing work.




RE: Billable rate question

As an employee I do not follow how this is any of your business. I come to the table to offer this, I expect this in return. Yes, no? This seems to be a case where you need to stay in your lane.

RE: Billable rate question

Brad - what? I get that if the employee in question is flipping burgers at McDonald's after school, but we're talking about an engineer here. As professional employees, it's important to understand our impact on the business. Sure, lower level employees need to stay focused on their tasks, but if I had to select between two otherwise equal junior engineers for promotion, an interest in understanding the business side of the operation would weigh heavily in that person's favor.

It's also rare for fees and budgets to remain completely confidential. When a junior engineer making $50k/year finds out that the job they just did over the course of 2 months brought in $80k, it sucks. You feel undervalued and taken advantage of. Unless, of course, you understand the cost of training you, the cost of running the business, the importance of profit for the firm, etc.

Kudos to the OP for seeking this information out. If you want to do anything other than crunch numbers in a dark corner of the office at below average pay until you're 70, you're in the right lane.

RE: Billable rate question

Employees will never understand the real costs of running a business. Things like how much is the building lease, insurance, licenses, benefit programs, accountants, lawyers, and on and on. That cost structure will vary for every company and the rates they can charge will vary widely. You start a bonus plan at your business one day. I have never had an employee (regardless of their training) understand why it could be less any year than the last. If I were the manager at a large international firm and you started asking me these questions I am not sure how I would react. If you are getting to the point of partnership, sure, that is all legitimate. But that is not what this sounds like.

RE: Billable rate question

Brad - I have tremendous respect for you as an engineer and I enjoy getting your take on technical topics as well as business topics, but I'm glad I never worked for you. If I'd ever had a boss/manager be that dismissive about what I can or cannot understand, I would have told him where he can shove it.

Most employees don't need to understand it, and there is a decent chunk of them that will never take the time to learn it. But The suggestion that no employee can understand it is ludicrous. Sure, you may have a better understanding once you've been pulling those strings for a while. That doesn't mean the can't grasp it at a level appropriate to what they need and grow to what they want to understand.

Were you completely ignorant of how engineering firms were run until you suddenly found yourself running one? Somehow, I doubt it.

RE: Billable rate question

@phamEng: I think what Brad is saying is that the overhead aspects of a consultancy can add up to more than you would think, which can be stressful for the partners. One of my favorite topics is actually diseconomies of scale in professional services. The bigger the firm the higher the overhead! If you are freelancing from your bedroom your overhead is practically zero.

RE: Billable rate question

Maybe understand is not the correct word. They may understand in general terms, but few are rarely prepared to share the risk. When there is a problem, like there always will be, the buck stops on my desk. If you want to share in the risk, fine, we can get into the discussion. Presumably the OP has worked there for sometime, and is valued. Keep it simple, ask for a raise. I don't see this information being overly valuable in the negotiation. And if you do say, hey, I should make X, because you make Y, you sure better know the boss well. Some are not big fans of that. If you see the potential for long term plans, ok, maybe dig into the details. Based on the discussions I see on the forum and in practice, long term employees are not common. I seem to recall a thread where 5 to 10 jobs was not uncommon by 30 or 35.

I am actually quite reasonable to work for. We are about to give a number of raises to people without being asked. Maybe I have had too many young engineers over the years. 10 minutes out of the gate, do I get this, how about that. One young fellow was terrible.

Telling me as a manager to shove it is fine. We are running a business.

Did I know the problems before owning? Not really. Client late on payments, bills due, how do I pay type questions. Had I negotiated a lease, or insurance? Did I see the extra time someone had to spend to deal with professional association activities? Clients not wanting to pay. Small claims court, liens, lawsuits? Did I know our small business would always have about $50k tied up coming in or going out? Not really. I suppose I saw it, but did I ever say, nah, you do not need to pay me this month. The guy we bought from had went into his own pocket to cover our salaries when it was tough. That was back in the 90's, and it has never been like that since.

RE: Billable rate question

glass - I'm with you on the dis-economies of scale. It's a really interesting phenomenon, and largely avoidable through good management and hiring practices. At least, you can generally flatten the curve at the bottom without the uptick and loss of profits with size. If that were not true, the big international firms wouldn't exist. I'm enjoying my low overhead right now, and planning for a future with that in mind.

Brad - fair enough. I think there's a big difference between understanding what it takes and a willingness to share the risk. And then another big difference between willingness and ability/preparedness to share that risk. As an employee, the only risk that should be on the table is the loss of a job. As business owners, we get to enjoy the profits because we take the risks. It does no harm for employees to learn what risks we're taking. Perhaps I'm an outlier, but I gained more respect for the partners in my old firm when they broke down their overall budget and explained billable rates to me. Was I going to offer to not get paid if we had a downturn? No. They were making profits in the good times, they can take a loss in the bad times. But it's a lot easier to accept that, with my $65k salary, I was responsible for completing about $220k in billing each year when I know about all the costs.

RE: Billable rate question

Pham, I think you are a different kettle of fish based on what I see of the modern employee. I guess I have to admit I have never been presented that type of breakdown.

I think the human side of the equation is more important in these cases. Am I the go to guy? Does the boss keep bringing me the better projects? Am I the problem solver? Knowing if you are negotiating from a side of strength makes it easier. You can always ask. Pick a % raise and give it a try. So long as you are not a total tool about it, it will be fine.

RE: Billable rate question

I think there's value in an employee having some idea of the company's costs, but I would never ask for a breakdown from them. I figured it was just natural for an engineer to be curious about this. In terms of using this information to try to justify a raise, I would just assume it's pointless. If you really care about making more, the best way is to get a better offer from a competitor. Then, you either just quit outright and take the better offer, or you tell your employer what it would take to keep you there. There are no games, and your employer will understand that you're not messing around.

When I quit my job with the intention to eventually start my own company, I was a little shocked when I got an offer from another firm for nearly double what I was making. I wasn't even looking for employment. I said no to the offer, and they were willing to go even higher. Crazy stuff. I doubt I'll ever work for an employer again, but if I did, I think I might just make it a policy to quit every 3 or 4 years.

RE: Billable rate question

Quote:

diseconomies of scale
This is definitely interesting and something I've never fully understood. I've always assumed it had to do with larger companies being inefficient. "We can't compete with the little guy working out of his house" is a common saying. I always thought, why can't you? Shouldn't a larger company be more efficient? You have people dedicated to specific tasks, as opposed to one person doing it all.

RE: Billable rate question

Eng16080 - for consulting firms, diseconomies of scale are usually avoidable. Here's a decent break down: Link. We only really fall victim to the internal ones. But there is something of a cap on the scalability of an engineering venture. So while there's a big boost between maybe 3 employees and 15 employees in maximizing margins, it gets harder to squeeze extra blood from each turnip as you add more people. The goal is to make sure the margin earned on employee n is as big or bigger than that earned on employee n-1.

RE: Billable rate question

Most engineers more than a year out of school are performing some level of project management. They need to know the costs, billings, resource commitments and more that go along with those duties.

The worst approach for management is to try and keep all the worker-bees completely in the dark. Make sure they know you don't trust them and then expect them to soar to new heights thumbsdown

I personally don't want to be the boss. I understand enough about that role that my risk tolerance says, "NOPE!" I also understand, and have tried to educate others about, the cost of non-billable hours, different project rates, and more.

"Yes, we are billing you out at a higher rate on this project for reasons X, Y, and Z. That doesn't mean you get paid more, it just means they want other costs hidden in the flat hourly rate we charge them. If you want to discuss overhead, let's talk about the truck you are provided for site visits, the unemployment and worker's compensation paid by the firm, the rent, the utilities, the insurance, the training and marketing budgets, the time you are paid that is not charged to any client such as equipment maintenance, cleaning, and rain days."

I can bury the hourly staff with facts like that.

It sounds to me like Brad is hiring the wrong people.

RE: Billable rate question

Tigerguy, there could be some truth to that. We are in a very small market, and engineers must move to our location. There are around 30 professional engineers in our region and a good portion of those are mech/elec engs working for industrial companies. Our location leads to many challenges. We gave up trying and adjusted the amount of work, but that leads to a different problem. Unless you keep growing, a consultant firm has little value at the end of time when you need to sell. Geotechs collect assets in the form of equipment, labs and the likes. We structural guys have computers and software licenses. You better be a good size with a great list of clients when it comes time to sell.

RE: Billable rate question

That would definitely be a challenge. You've probably already looked at an exit strategy, but I would envision you mentoring and training 2 or 3 promising individuals to buy you out when retirement time comes.

If you can have a gradual transition of power, your last year of work can be focused on owners meetings and tee times.

RE: Billable rate question

(OP)
Thanks for the info, well most of it at least.

In general I wanted to learn some of the nuance from a study and see if I could apply it to my own situation. Or possibly have it tell me I’m not doing bad in the consulting world.

I think someone should do a study on billable rates, there’s plenty of data and I’m certain it could be done. Getting the data would be the hardest part.

RE: Billable rate question

Quote:

"We can't compete with the little guy working out of his house" is a common saying. I always thought, why can't you?

Bc the little guy only needs to pay himself as an employee. Larger companies have to pay the employee, management, and shareholders separately. The little guy is also notorious for doing work outside his competence, not considering efficiency or manufacturing cost, and not having fresh-eyes review among other unethical/illegal shortcuts which larger companies cant get away with. Thankfully once a business gets large enough to outgrow the local market economies of scale generally favor bigger businesses, even tho it forces them to spend a ton of time/$$$ training employees on everything from engineering/design skills to regulatory and project management issues.

As Tiger alluded, its generally only the smallest, most mismanaged firms where junior staff dont have access to the company's financials (salaries excluded). Large companies share everything and usually have an all-hands meeting quarterly to review details along with safety, training, and other major initiatives. They also have mid-senior engineers marketing and quoting projects, and everybody junior-up managing them so hiding costs is impossible.

Arguing income vs labor rate is like arguing income vs profitability - a silly but common junior's mistake. As careers progress more of our time becomes overhead - managing, training, mentoring, etc and less profit. Moreover, roles that are entirely overhead (admin, accountants, support, etc) are unavoidable. The only correct response when juniors make either argument is to point out that its both ignorant and belittling colleagues to do so.

Its easy to build a decently valuable business despite little/no profit. Buy the real-estate you're located on, hire skilled employees, set up a management structure without owners as "key men," and keep the ownership anonymous. There's tangible value in the real estate and office furniture and intangible value in the business being an existing independent entity with an office and skilled workforce. If the company is named after an owner or the owner introduces themself as such then you've killed the intangible value bc its no longer independent.

RE: Billable rate question

3

Quote (CWB1)

The little guy is also notorious for doing work outside his competence, not considering efficiency or manufacturing cost, and not having fresh-eyes review among other unethical/illegal shortcuts which larger companies cant get away with.

I'm not sure what industry you operate in. But in my industry, there is probably more of those things happening amongst the big outfits.

Sole proprietors are usually the more competent engineers with deep industry experience, who can survive riding their own carpets.

Less experienced engineers flock to the big companies, chasing a salary and benefits package. The big companies have too many juniors and not enough seniors giving oversight, and nobody has any real skin in the game.

RE: Billable rate question

3 to 3.3 seems to be the norm but I have had 1.75 - 2 (small company making profit on testing rather than reporting, during a gigantic recession) to 7.5 (very poorly managed consulting firm with ~80k employees that sets high rates with artificially suppressed hours to win jobs and then does hollywood accounting on every project that essentially results in an effective 2.75 - 3.3 multiplier like that rest of the industry).

RE: Billable rate question

Definitely agree with NorthCivil's post above. Was going to write something similar, but figured I'm biased, since I am in fact the "little guy" we're being warned about.

FWIW, I seem to be getting a lot of work from people who are sick of dealing with these larger engineering companies who seemingly don't give a shit about anything besides billable hours.

RE: Billable rate question

This is the closest thing that I’ve seen to white paper research. Review the first comment for raw data and the previous year's surveys. The questions are pretty thorough, but anyone can lie.

Also, note that the subreddit is filled with whiny engineers who want to get paid $120,000 for 1-3 years of experience and get a $30,000 raise for passing the PE.

RE: Billable rate question

MTNClimber, your second paragraph above sounds exactly like when I was getting started 20 or so years ago. The salary and bonus $$ amounts were lower, but all of my rookie peers with 1-3 years experience thought they should be "project managers" instead of engineers. None of them knew $hit about structural analysis and design but they were ready to be managers.

RE: Billable rate question

@MTNCLimber - That data is interesting, seems industry average for structural is 60k to 70k until you get into PM which maybe goes up to 80k to 90k and then principal/associate 90k to 120k. Sad that it doesn't seem like our industry adjusts to inflation at all as these rates are about the same as they were 10+ years ago.

RE: Billable rate question

Rates also seem to be fairly consistent, no matter the market where we work, despite the great differences in cost of living. Engineers in Arkansas seem to make about as much as engineers in Hawaii, but the housing is about 10 times more expensive in one of those markets compared to the other.

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