Conflict with co-worker / possible acknowledgment form to sign
Conflict with co-worker / possible acknowledgment form to sign
(OP)
Good day to all,
I work in a technical sales position. My job is to respond to leads, make equipment selection and to some extent provide technical support on products. Generally speaking I've quite good interactions with colleagues. I receive between 5 to 10 leads per day and these are generally coming via phone, emails or live chat. I think of myself as a serious contributor who strive to deliver to quality and schedule, well at least stick to that.
A while ago, I had frictions with a colleague who manage the logistic side of things and who happens to be closely related to the line manager. Frictions have never been verbal, but we've had some sort of heated email exchanges where we disagreed on the handling of some tasks, on who should be doing what, etc. One particularly difficult exchange was in the context of a stressful situation which involved big delays in delivery of an equipment and that made the client very upset.
Long story short, in my written communications with the colleague in question I've stated my dissatisfaction at few occasions and on a chain of replies back and forth I stated something like "which part of my answer don't you understand?". At some point, I involved the line manager to let him know my frustration with the colleague. I do not remember otherwise having used any harsh language, offensive words, demeaning terms, etc., never ever. I was then invited to attend a meeting with HR and line manager and they made a case against me stating that I did hurt the feeling of the other colleague, that my behavior was disrespectful and that I lacked professionalism. The colleague sent screenshots of all communications to HR but this was expected.
HR qualified the quote "which part of my answer don't you understand?" as being the main issue and that it is the main reason for me being qualified as disrespectful. They qualified this as "the incident" (using HR own word). In general they stated that they appreciate me to stay on board but have problem with "my behavior". For what it matters, I am in my fifties and the colleague I've a conflict with is in their twenties or early thirties. Please don't get me wrong, I am not saying that age matters or should matter, should never been the case, but really wanted to give you some more context.
Finally, at the end of that meeting, I was asked by line manager to acknowledge that I was disrespectful and showed lack of professionalism. Probably to state this in writing on the meeting records but I am not sure, because the meeting just ended without any written minutes (at least so far). He said if I cannot acknowledge immediately he is expecting me to think about it and can acknowledge later.
I think this is all to it. Would you be so kind to share your opinion on this situation: could you advise if it is correct I was disrespectful towards the person and do you think I have to acknowledge the qualifications as disrespectful and unprofessional as stated ? (like I stated, probably I will be asked to sign for some sort of "acknowledgment form" but honestly I don't know what they want to do exactly - just seen them typing on their respective laptop during the said meeting).
Thank you kindly.
I work in a technical sales position. My job is to respond to leads, make equipment selection and to some extent provide technical support on products. Generally speaking I've quite good interactions with colleagues. I receive between 5 to 10 leads per day and these are generally coming via phone, emails or live chat. I think of myself as a serious contributor who strive to deliver to quality and schedule, well at least stick to that.
A while ago, I had frictions with a colleague who manage the logistic side of things and who happens to be closely related to the line manager. Frictions have never been verbal, but we've had some sort of heated email exchanges where we disagreed on the handling of some tasks, on who should be doing what, etc. One particularly difficult exchange was in the context of a stressful situation which involved big delays in delivery of an equipment and that made the client very upset.
Long story short, in my written communications with the colleague in question I've stated my dissatisfaction at few occasions and on a chain of replies back and forth I stated something like "which part of my answer don't you understand?". At some point, I involved the line manager to let him know my frustration with the colleague. I do not remember otherwise having used any harsh language, offensive words, demeaning terms, etc., never ever. I was then invited to attend a meeting with HR and line manager and they made a case against me stating that I did hurt the feeling of the other colleague, that my behavior was disrespectful and that I lacked professionalism. The colleague sent screenshots of all communications to HR but this was expected.
HR qualified the quote "which part of my answer don't you understand?" as being the main issue and that it is the main reason for me being qualified as disrespectful. They qualified this as "the incident" (using HR own word). In general they stated that they appreciate me to stay on board but have problem with "my behavior". For what it matters, I am in my fifties and the colleague I've a conflict with is in their twenties or early thirties. Please don't get me wrong, I am not saying that age matters or should matter, should never been the case, but really wanted to give you some more context.
Finally, at the end of that meeting, I was asked by line manager to acknowledge that I was disrespectful and showed lack of professionalism. Probably to state this in writing on the meeting records but I am not sure, because the meeting just ended without any written minutes (at least so far). He said if I cannot acknowledge immediately he is expecting me to think about it and can acknowledge later.
I think this is all to it. Would you be so kind to share your opinion on this situation: could you advise if it is correct I was disrespectful towards the person and do you think I have to acknowledge the qualifications as disrespectful and unprofessional as stated ? (like I stated, probably I will be asked to sign for some sort of "acknowledgment form" but honestly I don't know what they want to do exactly - just seen them typing on their respective laptop during the said meeting).
Thank you kindly.
RE: Conflict with co-worker / possible acknowledgment form to sign
You meant "what part of my answer did you not understand?" as, perhaps, a gesture offering to expound upon and explain yourself better to ensure that adequate communication took place. You also could have meant "you're an idiot with the brain the size of a peanut." When things are not entirely cordial between two people, the latter is more likely to be perceived.
I'd give them something like this: "My comment was not meant to be disrepectful or unprofessional, and I'm sorry that <colleague's name here>, the chain of command, and human resources misunderstood me. I'll work on improving my communication in the future."
You're not admitting to something you didn't do, you're acknowledging the real problem, and you're offering a solution.
Whether they accept it or not, I'd probably be looking for a new job.
RE: Conflict with co-worker / possible acknowledgment form to sign
Good Luck,
Latexman
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
Chris, CSWP
SolidWorks
ctophers home
RE: Conflict with co-worker / possible acknowledgment form to sign
Time to rise above the occasion. Do not let others provoke you into this type of behavior. Be the better human.
Focus on your own work and not those of others. Get this matter resolved and forget it.
RE: Conflict with co-worker / possible acknowledgment form to sign
So strange to see the singularity approaching while the entire planet is rapidly turning into a hellscape. -John Coates
-Dik
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
Very much appreciated.
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
I guess he is expecting me to acknowledge the qualifications in the terms as stated. Not clear what would be the consequences if I do not comply or take stand and maintain my explanation (I am thinking of course of termination as most obvious consequence). There is no written notes of the meeting by the way, at least nothing has been communicated to me.
Any guidance further?
Thanks guys.
RE: Conflict with co-worker / possible acknowledgment form to sign
If you sign something, or reply to an email acknowledging their opinion, they can then use that to fire you for cause and deny you unemployment, provide bad references, etc.
If necessary, only discuss this verbally in person. Best approach would be to just ignore it and hope it blows over. Use it as a lesson for future communication.
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
Frankly I would not consider the situation all that bad. I have seen companies do absolutely nothing for far far worse things. But a lot depends on your company's politics.
RE: Conflict with co-worker / possible acknowledgment form to sign
And your state's laws; some states are "at will" employment states, where a company can fire you for no stated reason.
TTFN (ta ta for now)
I can do absolutely anything. I'm an expert! https://www.youtube.com/watch?v=BKorP55Aqvg
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RE: Conflict with co-worker / possible acknowledgment form to sign
- Ignore manager's request for feedback and just focus on work; not answering may get me into troubles, but let's see what happens.
- Hit back: the comments/qualifications made during the meeting, the body language, etc. turned out as excessive.
- Resign and avoid this toxic manager (no employment benefit).
- Escalate to manager's manager.
RE: Conflict with co-worker / possible acknowledgment form to sign
" For record purpose, may I ask you please to send me an email stating what the issue is that you ask me for a feedback and I will follow up as I deem most adequate. Thank you."
RE: Conflict with co-worker / possible acknowledgment form to sign
And do not go to your manager’s manager, unless you know the upper manager very well and have a good relationship, and are certain they will respond well. Which is not likely. It will likely only make your relationship with your manager much worse.
RE: Conflict with co-worker / possible acknowledgment form to sign
I see more and more of this all the time and its mind boggling to me that HR wouldn't laugh at the snowflake and kick him out of the office.
I would do this:
1) Polish my resume and start sending it out.
2) Would not acknowledge anything, write anything, sign anything, or discuss anything regarding this with anyone. If I received any communication regarding this, I would consult an attorney.
2) Keep my head down and do my job until I get a new job.
RE: Conflict with co-worker / possible acknowledgment form to sign
Take the hint and move on.
(www.spitfireresearch.com)
RE: Conflict with co-worker / possible acknowledgment form to sign
So strange to see the singularity approaching while the entire planet is rapidly turning into a hellscape. -John Coates
-Dik
RE: Conflict with co-worker / possible acknowledgment form to sign
After doing some probing, it is my understanding that they are preparing a notice for either harassment or workplace violence.
I was told that the person in question went on to the HR and started crying. Under law, it seems that the intent is not a requirement, it is the impact or the effect that is important and this is their basis for action. It is not written anywhere, but they would expect me to apologize and acknowledge as a condition not to serve me the notice at their discretion (or to still serve it no matter what).
Any help further?
Thanks
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
My two cents: When you say "Despite having clarified (verbally) that I do not think having been disrespectful and if so was the perception or the interpretation", you basically dismiss any wrong doings on your side - and this may be what yo believe. hHwever, theres always two sides to any subject and while your intentions were what you think, they may not have been percieved this way. You seem to fail to recognise this and your own suggestions for solution all seem to reflect this. Its not about being humble (or being humiliated) its about allowing for the possibility that you did word it in a way that you didnt intend to do.. In this situation i think you read the situation wrong and should allow for you having worded your observations poorly.
Of course, if you meaning _were_ to be disrespectfull and think your colleague deserved this you might as well maintain this...
And i think thres a couple of trolls here in this tread that will do you mare harm than good to listen to unless you are looking fo an escuse to change job. But saying: "I got kicked out the last place because some d....... complied to my boss about me being disrespectfull" prbably ranks just above saying "that you got caught faking milages statements..."
--- Best regards, Morten Andersen
RE: Conflict with co-worker / possible acknowledgment form to sign
I think you summed it up... no apology is needed and definitely nothing in writing. His position, as I noted much earlier is untenable and any action on his part can only lead to grief... IMHO... and I'm usually not so humble. If they 'write you up', then it's best to reply to 'set the record straight'... further to your letter of ???, I disagree with the 'content' for the following reasons...
So strange to see the singularity approaching while the entire planet is rapidly turning into a hellscape. -John Coates
-Dik
RE: Conflict with co-worker / possible acknowledgment form to sign
That's scary and dangerous.
If you end up signing anything, be sure it is strictly factual. e.g. "I said x. So-and-so complained." as opposed to "So-and-so was attacked."
RE: Conflict with co-worker / possible acknowledgment form to sign
I wouldn't advise against signing everything. Ultimately, if the boss or HR wants something on paper and you think everybody can move past the issue then you could write a rebuttal focused on facts - An email from confused coworker was received but did not clearly state why they were confused. You replied to ask why they were confused and had no intention of offending or disrespcting said coworker. Rather than approaching you, or you and the manager to expedite resolving concerns at the lowest level the coworker chose to bypass polite and professional (policy?) standards to take the concern to HR, however did not do so until X days/emails late. The coworker's confusion as to your email remained unresolved for Y days, delaying work for Z days. You have been told by the manager who is a direct relation of the coworker that you MUST admit guilt to the allegation (HUGE labor law violation stateside btw) and instead are submitting this to rebut any claims made against you and assert your innocence.
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
Find a new job. Now. Don’t waste any more time. And don’t sign anything, as many of us have stated above.
Have you discussed this in person with your manager?
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
This whole thing is crazy and is subject to get worse as more and more precious, tender snowflakes fill the workforce.
RE: Conflict with co-worker / possible acknowledgment form to sign
For you to know, I finally decided to resign. I consulted with an expert (external) who told me that - in the most likely scenario -their goal is to fire you for cause and make it harder for you to make claims, challenge decision, obtain exit package, etc. I was told that there is a good chance they have a letter ready to be sent out with a list of alleged claims and what they could do is add on top (as an aggravating circumstance) that the person refused to acknowledge / correct misbehavior etc. In the event misbehavior is acknowledged, this also has some drawbacks in the sense that acknowledgment in itself will limit the possibility of claims; also as "by-product", the employer secures employee "obedience" to authority (to which extent remains a question).
Finally the expert told me that by resigning, what I will be doing is just make their life much more easy and give up all rights for claims including unemployment benefits; expert stated for quasi-certain that after they would receive my resignation, they would just do nothing and will be let go. So, I could have decided to stay and see what happens, most likely I would be fired with bad record but have the option to go to court and challenge what they substantiated as grounds for termination. It would be a long process, costly and not granted the package would be significant. I just gave my resignation even though I do not have a job lined up and have a family to feed. It seems like they were happy with it (well so far).
All said and done, I think this is the best way I feel I respect myself only future will say if I made the correct decision.
One important take away, when you attend any meeting with management, HR (and especially HR), ask to receive written notes before leaving the meeting. Be paranoid.
RE: Conflict with co-worker / possible acknowledgment form to sign
You forgot the lol... has to be in the dark, where no one can see you sign it and you have to be wearing gloves, so no fingerprints or DNA... else it may be just as good as one signed using your right name...
So strange to see the singularity approaching while the entire planet is rapidly turning into a hellscape. -John Coates
-Dik
RE: Conflict with co-worker / possible acknowledgment form to sign
So strange to see the singularity approaching while the entire planet is rapidly turning into a hellscape. -John Coates
-Dik
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
Accept that crazy exists. THAT is your rational explanation.
Could you have handled things better? Yes. Would it help? Sounds like the answer is "no".
Don't fight a battle that's over. Someone gamed the system specifically to hurt you. No win, except to leave with your skin.
RE: Conflict with co-worker / possible acknowledgment form to sign
A fact that many of us have to face during holiday visits...happy Canadian Thanksgiving btw...
RE: Conflict with co-worker / possible acknowledgment form to sign
CWB1, thank you and same to you guys in anticipation..
RE: Conflict with co-worker / possible acknowledgment form to sign
I have given my resignation to the Manager who said that they respected my decision. So, at this moment, I am no more part of the company.
However, while I was trying to download my latest pay slips, I saw that my status in the system is indicated as "terminated" (so not as "resigned"). I think this was certainly done out of madness so to jeopardize my future job search / prospects as my profile would appear as "terminated" during background check - if I am correct.
Considering the fact that I do not want to deal with these (quite dangerous) people anymore, what would you advise? should I send an email and confirm the status with HR? Can they do more harm?
RE: Conflict with co-worker / possible acknowledgment form to sign
-----*****-----
So strange to see the singularity approaching while the entire planet is rapidly turning into a hellscape. -John Coates
-Dik
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
-----*****-----
So strange to see the singularity approaching while the entire planet is rapidly turning into a hellscape. -John Coates
-Dik
RE: Conflict with co-worker / possible acknowledgment form to sign
Just for sake of exploring other routes. When I sent my letter of resignation, I did not receive an acknowledgment.
So, is it an option to ask for the resignation letter to be acknowledged, say for my own record?
RE: Conflict with co-worker / possible acknowledgment form to sign
-----*****-----
So strange to see the singularity approaching while the entire planet is rapidly turning into a hellscape. -John Coates
-Dik
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
-----*****-----
So strange to see the singularity approaching while the entire planet is rapidly turning into a hellscape. -John Coates
-Dik
RE: Conflict with co-worker / possible acknowledgment form to sign
RE: Conflict with co-worker / possible acknowledgment form to sign
You can always ask a reference letter from the company.
Typically these say something on the lines of:
"
To whom it may concern
We hereby declare that Joe Mech was an employee of this company from XX/XX/XXXX to YY/YY/YYYY.
His last position with the company was AAAAAA
Joe is leaving at his own accord.
...
"