-HR was outsourced last year. Our local HR representatives were all fired and we now get HR guidance from someone in another state, whom we've never met.
-Local IT support is downsizing. The remaining local support is pretty sure they're going to get canned in the not too far future. We now need to submit an online request that our computer, software, or printers don't work and hope someone gets back to us sometime.
It's sad to see long time 35 plus year employees sacked in the name of "efficiency".
What has been your experience with the downsizing of overhead positions? What is the eventual outcome? Do companies that engage in those practices eventually start firing client billable employees?