×
INTELLIGENT WORK FORUMS
FOR ENGINEERING PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you an
Engineering professional?
Join Eng-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Eng-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Internship: Started in Documentation???

Internship: Started in Documentation???

Internship: Started in Documentation???

(OP)
Hi guys, I have a newbie question for you all and I think you guys can give me a better understanding and clear up some things.  I'll be graduating with a BS in CE in May this year.  I started working for this software company as an intern, and they put me in the documentation dept.  Basically my tasks include running test scripts (which is like following a guided line, there's no skill involved), and technical writing......I'm not allowed to touch code whatsoever and my responsibilities have no relation with it.. i just test stuff from the end-user's perspective...   I feel like I should be experiencing more.

To all people who are much more experienced than I am.... Is this common???? Am I missing out?  I'm afraid that when I graduate, i'm just going to be doing the same thing..... what are your thoughts?? Any comments will help please.   

RE: Internship: Started in Documentation???

Interns are short-timers.  As such, would you want someone who's going to be gone PDQ to work on a long-term project?

Also, it appears that you fail to see that testing and documentation, boring and irritating that it might be, is still a critical part of the product development process.  You bitch about testing software, yet will complain about the lack of testing performed on a commercial product.  Likewise, how often have you cursed documentation that was poorly, or inaccurately, written?

TTFN

FAQ731-376: Eng-Tips.com Forum Policies

RE: Internship: Started in Documentation???

(OP)
yeah i agree the documentation's definitely vital.... but, i was wondering, isnt that left to technical writers?? or is technical writing part of it?

RE: Internship: Started in Documentation???

It depends.  Tech writers, at least the ones I've known, didn't write original material.  They were usually the ones that gussied up the writing from the subject matter experts (SMEs).

TTFN

FAQ731-376: Eng-Tips.com Forum Policies

RE: Internship: Started in Documentation???

At my last position, I spent over a month doing little else but revamping the operations manual for a specific line of our products... and this is when some serious work was needed on the firmware.  Even so, I had a deeper understanding of the system's operation after spending so much time going over the details with a fine tooth comb.

As far as test scripts go, I do not believe a trained individual should be stuck running basic scripts.  If it's as simple as pressing a button and waiting for an error, it should be more automated and let some untrained monkey press the 'go' button.  If the testing is more an exercise in true out-of-the-box case-specific testing, then yes, I see real value in placing a trained individual on the task.

While I second IR's sentiment that no sane company wants a short-term person touching a long-term project, they do not appear to be utilizing your skills properly.  If the testing is as basic as you say, someone with little training should be able to do that.  The company is spending more money than they need to be (even at your reduced intern payrate) for the given task.

Dan - Owner
http://www.Hi-TecDesigns.com

RE: Internship: Started in Documentation???

(OP)
yeah the testing that I was doing for the past 5 months has mostly been "follow these steps to see if they pass."  Now they gave me a little more responsibility and they're now saying that I have to place more emphasis on the validation.....which  basically means for me to try and fail the system by any means and protect the end-user from crashing it by doing something abnormal.  Is this what you mean by out-of-box testing?

RE: Internship: Started in Documentation???

Yes.

You may have been doing the "monkey job" for a while to get you used to what can go wrong with the system, as well as what it looks like when things work.  Now that you have some experience in that matter, they're extending your testing to include anything the scripts may not directly test for.  This is true fault finding (or at least one aspect of it), and it's a job you should take seriously.  Knowing the complete ins and outs of the system from a user standpoint will help you to write more effective code when the time comes.

Dan - Owner
http://www.Hi-TecDesigns.com

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Eng-Tips Forums free from inappropriate posts.
The Eng-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Eng-Tips forums is a member-only feature.

Click Here to join Eng-Tips and talk with other members! Already a Member? Login



News


Close Box

Join Eng-Tips® Today!

Join your peers on the Internet's largest technical engineering professional community.
It's easy to join and it's free.

Here's Why Members Love Eng-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close