Opening Files

JAB1961 · Oct 21, 2005

I got a new computer and I have a hard time waiting for files to open, it will take 30 seconds or longer to open any file (word, excel)even if it is just sitting on my desktop.
I share an office with another person who also got a new computer of the same type, he seems to have no problem opening files.
I noticed if I open a file and then close it and I re-open that file within 5 seconds it will open right away otherwise I wait the 30 seconds or longer.
I have a HP computer 2.4 GHz 504 MB ram running windows XP and Microsoft Office 2003.

Any idea what is going on?

Thank you.

ServoWizard · Oct 21, 2005

JAB1961,

Ctrl+Alt+Delete will open the Windows Task Manager. Select the Performance tab and then open a file that is known to open slowly. Watch the CPU usage in the Task Manager. If the CPU usage is high then shut down any firewall and anti virus programs and then re-open the same file. If CPU usage drops significantly then you know where to look for the cause for the high CPU usage.

Servo

xwb · Oct 22, 2005

If that doesn't give you enough info, try the process explorer from

http://www.sysinternals.com/Utilities/ProcessExplorer.html

It is similar to task manager but it also tells you which dlls and registry settings a program is using. It also tells you useful things like where each executable/dll is located.

MadMango · Oct 23, 2005

You might want to try to ask this question at

http://www.tek-tips.com

[green]"I think there is a world market for maybe five computers."[/green]
Thomas Watson, chairman of IBM, 1943.
Have you read faq731-376 to make the best use of Eng-Tips Forums?

JAB1961 · Oct 24, 2005

MY CPU usage does not change it stays between 0 an 4 %.

I can not install that other program, I do not have admin. status. we do not have an IT person here they show up when needed and my boss does not seem to think this problem is worth the call in.
I posted this on TEK-Tips.
Thank you!

JAB1961 · Oct 24, 2005

I'm sorry I did not see the spike it does spike for a second to 44%

xwb · Oct 24, 2005

Can you turn off DHCP/DNS? It might magically spring to life when you do.

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Opening Files

JAB1961

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xwb

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JAB1961

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xwb

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