Video Card works with windows drivers Not SolidWorks drivers. 1

[Standing]

I have an engineer who was having problems with the Video card. Every 5 minutes the screen would freeze for about a minute then go back to normal. He has a high end HP workstation running WinXP x64 with 2 gig of ram and SolidWorks 2007 SP2.2. His video card is a Quadro FX 4500/PCI/SSE2. He was using the SolidWorks driver 6.14.10.8167

The following is working for him without any freezing at all. According to SolidWorks RX the current video card driver is 6.14.10.9136 with software OpenGL turned on. The video card is a Quadro FX 4500/PCI/SSE2.

Have any of you seen this?


Bradley
SolidWorks 2007 SP2.0
NVIDIA Quadro FX 3400

 

[Heckler]

I loaded the new driver for 2007 running XP/pro 32 bit and have noticed some slowing based on 2006. My screen has frozen a couple of times when toggling between MS/Explorer and other MS application then going back to SWx. Do you have the Nviidia active profile set to SWx?

Best Regards,

Heckler
Sr. Mechanical Engineer
SWx 2007 SP 2.0 & Pro/E 2001
Dell Precision 370
P4 3.6 GHz, 1GB RAM
XP Pro SP2.0
NVIDIA Quadro FX 1400
o
_`\(,_
(_)/ (_)

(In reference to David Beckham) "He can't kick with his left foot, he can't tackle, he can't head the ball and he doesn't score many goals. Apart from that, he'

 

[Standing]

Heckler,

Yes, the Nviidia active profile set to SolidWorks.

Bradley
SolidWorks 2007 SP2.0
NVIDIA Quadro FX 3400

 

[StefanHamminga]

You could check the BIOS settings for:

- interrupts
- PCIe transport settings (payload, should be 4096)
- ACPI settings (level of, etc)

These settings can (if incorrect) cause the CPU to be interrupted (waiting for a device to free it) once in x time.

Also try and disable SMART on your sata drives, my Areca RAID controller showed similar 'hickups' with it enabled.

How is the CPU load during that time? (have some program log it to disk, like rivatuner's monitoring features)

Stefan Hamminga
EngIT Solutions
CSWP/Mechanical designer

 

[Standing]

Stefan,
I’ve sent the information to the Engineer. I am sure he will do nothing, because it is working. I do not know that much about checking BIOS settings. Does not sound like a user level of checking and resetting. I would give it a try on my machine but not his.


Bradley
SolidWorks 2007 SP2.0
NVIDIA Quadro FX 3400

 

[SBaugh]

I posted and FAQ that explains how to install the Nvidia drivers to snsure issues like yours doens't happen... You have a 2 drivers on the system... isntalling the latest driver is not always the best thing to do with an Nvidia card because this is what happens a lot of the time. - Conflicting drivers.

Regards,

Scott Baugh, CSWP

http://www.scottjbaugh.com

faq731-376

 

[Standing]

Scott,
A big star for you, I never realized we should be uninstalling windows drivers before installing new ones. Now I have to convince everyone else here to reinstall their video drivers. At least I have been reinstalled.


Bradley
SolidWorks 2007 SP2.0
NVIDIA Quadro FX 3400

 

[CorBlimeyLimey]

... and if you still have problems you can use the free version of Drive Cleaner Pro from

http://www.softpedia.com/get/Tweak/Uninstallers/Driver-Cleaner-Professional.shtml

 

[Standing]

Another designer could not open one of our larger assemblies drawing at all. I tried everything cleaning, defrag, memory settings and rebooting. I did as Scott said in his FAQ on my machine, which could not open this same drawing; I was able to open it last Thursday. Now I can open the drawing and the other guy can open it but not work on it because of memory issues.

The engineer who really started this issue in my first post is still not going to change any of his settings.


Bradley
SolidWorks 2007 SP2.0
NVIDIA Quadro FX 3400

 

[CorBlimeyLimey]

Then change them for him!

 

[Standing]

CorBlimeyLimey,
Your idea sounded like a good idea. So I set about changing another engineer’s computer which is exactly the same. Purchased the same and setup the same, same SolidWorks approved video card. The video driver did not work at all. Could not even log on. Had to start up in safe mode and rest the driver to the nVidia standard driver. Now it works. Now I have one more person who will not let me reset their video card.
I am going to have to send this one into SolidWorks.


Bradley
SolidWorks 2007 SP2.0
NVIDIA Quadro FX 3400

 

[Standing]

I changed another engineer’s computer which is exactly the same to the way Scott says to do. Everything is working well. Now I am thinking on the PC that did not work, I must have installed the 32 bit driver. Now that engineer is not letting me touch his machine. I know now that Scott method works well.

Bradley
SolidWorks 2007 SP2.0
NVIDIA Quadro FX 3400

 

[CorBlimeyLimey]

"Now that engineer is not letting me touch his machine"

Whos machine is it ... his or the companys?
Who is the admin person ... him or you?
Are the settings on his machine adversely affecting other users?
... and If they are and things get hosed, who takes the blame?

 

[Standing]

It is the company’s machine. I am the Admin. I can force him to let me re-install the driver, however I will not. I like to keep piece in the family. The machine is working well and he says if something goes wrong, then I can redo his driver.

Bradley
SolidWorks 2007 SP2.0
NVIDIA Quadro FX 3400

 

[CorBlimeyLimey]

Fair enough! ... "If it aint broke don't fix it" ... but it sounded like his machine was causing problems.

 

[Standing]

No problems with the windows drivers for now.

Bradley
SolidWorks 2007 SP2.0
NVIDIA Quadro FX 3400