Problem with new versions of AB Toolkit

[catserveng]

I have been an Allen Bradley/Rockwell Toolkit user for about 5 years, the last 4 with the same IBM laptop with Windows 2000 Professional OS. I use mostly RS Logix, RS Linx and RS View 32 software packages, and up until lately no real problems.

This year the activation system changed, and I was unable to get any working AB software back on my laptop after trying the Activation Server. I had a company spare laptop I was able to get RS Logix 500 and Factory Talk View ME on and running to finish up a job, but that laptop has XP Professional (and not much else).

I have removed all the previous AB programs, run disk cleanup and defrag utilites, and all the latest Windows updates. I have tried to install the latest revs (CPR 9) on this laptop, and the installation files keep hanging. Have searched the Knowledge base and tried Tech Connect, keep getting "your laptop has a problem", except all my other softwares seem to be working fine.

Have I missed something? Is anyone else seeing a problem with new release AB software and Windows 2000?

Hate to reformat the hard drive, I have a lot of service softwares I use regularly, such as Basler, Woodward, GE, etc, with no apparent problems.

Thanks, Mike L.

 

[itsmoked]

No ideas but don't reformat as XP is getting very hard to find and is precious unless you're sure you can reload it.

Keith Cress
kcress -

http://www.flaminsystems.com

 

[controlsdude]

This is off AB website

See Answer ID 54364 Click Herefor RSLogix 5000 Enterprise Software 17.00 supported operating systems.

RSLogix 5000 Enterprise Software versions 10.07, 11.16, 12.06, 13.04, 14.01, 15.02, v16.00 and v16.03 have been tested on the following operating systems:

Microsoft® Windows XP Professional with Service Pack 2
Microsoft® Windows Server 2003 R2 Standard Edition with Service Pack 1
Microsoft® Windows 2000 Professional with Service Pack 4
RSLogix 5000 is expected to operate correctly on the following operating systems, but has not been tested:We do not fully support the following Operating Systems in the event that we can not come up with a resolution it is highly recommended get a version that has been tested and fully supported.

Microsoft® Windows XP Home Edition
Microsoft® Windows XP Media Center Edition
Microsoft® Windows Server 2003 Standard Edition with Service Pack 1
Microsoft® Windows 2000 Professional with Service Pack 1, 2, or 3
RSLogix 5000 may install on, but is not supported on the following operating systems:

Microsoft® Windows XP Professional x64 Edition
Microsoft® Windows XP Tablet PC Edition
Microsoft® Windows Virtual PC
Microsoft® Windows Vista Professional / Enterprise (targeted for CPR 10)


Additional notes:

The Chinese, Japanese, and Korean Editions of RSLogix 5000 are supported only on Microsoft® Windows XP and Microsoft® Windows Server 2003.
Starting with Version 14, RSLogix 5000 does not support Microsoft® Windows NT® Workstation Version 4.0.
RSLogix 5000 software also does not support Windows NT 3.51, Windows NT 3.50, Windows Me, Windows 98SE, Windows 98, Windows 95, or Windows 3.x operating systems.


Additional software product considerations:

RSLinx™ Classic communication software is not required to install RSLogix 5000; however it is required in order to perform online communication with controllers.
Microsoft® .NET Framework Version 1.1 must be installed on the same computer on which the RSLogix 5000 software will be installed, for version V13.00 and later. This software is included as part of the RSLogix 5000 installation.
Microsoft® Windows® Installer v2.0 must be installed on the same computer on which the RSLogix 5000 software will be installed.
RSLogix 5000 Compare Tool v2.6 requires Microsoft® .NET Framework Version 2.0. In addition, the Microsoft® .NET Framework Version 2.0 requires Microsoft® Windows® Installer 3.0 or greater for installation.
Microsoft® .NET Framework Version 2.0 Redistributable and Microsoft® Windows® Installer 3.1 Redistributable software are both included on the RSLogix 5000 v16.00 installation media.
* Please refer to the software 'Release Notes' for all other versions of RSLogix 5000 software.