I don't have access to the shot feeder, the building is managed by 2 management companies I only have access to the 1st floor, I used to treat the system, but the management company I work for sold the 2nd thru the 5th floor, the boilers are in the penthouse, the only time anyone goes in there is a break down, it's very frustrating, there are frequent power failures and all the crap in the closed loop gets stuck in the first floor risers and it takes me a week to get them cleared out, I have 1 thats plugged bad, no flow at all