NX10 Error NX License: License server system does not support this feature. [- 18]

[pajalin]

Hi all, I need to deal with the problem in NX 10. After installing the NX10 + installation license manager and license settings at startup NX10 is booted, but get an error: Error NX License: License server system does not support this feature. [- 18] uz I tried reinstalling and even install the latest license manager, but it still shows the error. (After clicking OK on that error, everything works as it should).

Thank you for any help

 

[Arkance/PhoeNX]

Are you using a NX10 license file?

Anthony Galante
Senior Support Engineer


NX3 to NX10 with almost every MR (21versions)

 

[pajalin]

Yes license is NX10. It happened to me already on two computers. One installation was completely new and second to move from NX9.

 

[Toost]

In the license directory where the flexlm stuff is placed there is also a "splm_ugslmd.log" ( if somebody hasn't named it differently) Open this and read the error, it quite often has more info on what's wrong.


Regards,
Tomas

 

[pajalin]

Ok. I'll be there.

 

[pajalin]

So I looked at it and it lists the following errors:

7:00:35 (ugslmd) UNSUPPORTED: "NX10450_geometric_tol" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:00:35 (ugslmd) UNSUPPORTED: "MA_geometric_tol" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:00:35 (ugslmd) UNSUPPORTED: "geometric_tol" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:00:38 (ugslmd) UNSUPPORTED: "NX10450_geometric_tol" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:00:38 (ugslmd) UNSUPPORTED: "MA_geometric_tol" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:00:38 (ugslmd) UNSUPPORTED: "geometric_tol" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:02:28 (ugslmd) UNSUPPORTED: "NX10450_geometric_tol" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:02:28 (ugslmd) UNSUPPORTED: "MA_geometric_tol" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:02:28 (ugslmd) UNSUPPORTED: "geometric_tol" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:02:32 (ugslmd) OUT: "NX10450_cam_base" Marek Lipka@pclipka
7:11:43 (ugslmd) UNSUPPORTED: "NX10450_studio_visualize" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:11:43 (ugslmd) UNSUPPORTED: "studio_visualize" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:11:43 (ugslmd) UNSUPPORTED: "NX10450_shape_design_bundle" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:11:43 (ugslmd) UNSUPPORTED: "MA_shape_design_bundle" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:11:43 (ugslmd) UNSUPPORTED: "shape_design_bundle" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))
7:22:05 (ugslmd) OUT: "NX10450_ug_visualize" Marek Lipka@pclipka
7:22:07 (ugslmd) IN: "NX10450_ug_visualize" Marek Lipka@pclipka
7:22:11 (ugslmd) OUT: "NX10450_ug_visualize" Marek Lipka@pclipka
7:25:26 (ugslmd) IN: "NX10450_ug_visualize" Marek Lipka@pclipka
7:28:37 (ugslmd) UNSUPPORTED: "NX10450_planar_milling" (PORT_AT_HOST_PLUS ) Marek Lipka@pclipka (License server system does not support this feature. (-18,327))

 

[marstonm]

This typically means that the UGS_LICENSE_BUNDLE environment is not set correctly.

Since it does not find the features and then it is fine, I would assume that you have this defined as a BUNDLE or PACKAGE that you no longer have
because of license reconfiguration for NX10. Tis might be set in the workstation Environment or in the UGII_ENV.DAT

NX will look for the license based on the BUNDLE setting and then will fail over to NONE.

Mike Marston
Goss International