She likely is mixing NEMA 250 rating of 4X and the IP from Ingress Protection of EIC 60529. Consider sending some of the web based charts to the client with the question. Search for SIRA wallchart or BASEEFA wallchart. The X in this case is corrosion resistant requiring stainless steel or plastic enclosures. See NEMA 250 3.5.7.
IEC requires more digits. The first 4 would be protected against access of people using a wire or solid objects grather than on mm diameter; in the second position would be protected against splashing water. In NEMA the 4 is for fire hose type water application. NEMA 4X corresponds closely to IP 66. NEMA 4X is protected from external icing, hosedown, corrosion and is gasketed. The "L" in IP4LX beats the L out of me unless it is liquid. In NEMA the supplemental marking includes capabilities such as rain tight, rain proof, water tight, corrosion resistant, drip tight and dust tight.