Be careful that to check to see if it is indicating total surface area, or effective surface area. Some surface area is blocked by support plates, baffles and the like.
Surface area usually is limited to the tubes only, and if a U tube, only the straight tube portion. The bends are not considered, nor is the surface area of the tubesheet nor shell surfaces. If these help your heat transfer, then they are just lagniappe.
rmw