Graphics card or RAM?

[MMike1]

Ok.... I'm just the manager, not the user (anymore)

A couple of guys are running SW09 SP2, 2GB RAM

Is 2 GB just plain insufficient for SW09?

They are getting weird graphical stuff. Dim are disappearing when you click them. (YOu can tell they are still there, but you just can't see them).

Also, the toolbars will turn into long black lines aross the screen when you rotate the model.

I don't know he graphics card model offhand, but I KNOW for a fact that they are "approved" on the SWx website. They are pretty decent Dell workstations.....(running on XP SP3, 32 bit)

Thanks.

 

[MMike1]

Hmm. I could have sworn they had the same cards. One guy has a Fire GL V7200, the other has NVIDIA Quad FX1700

The guy with the Fire GL is having more trouble that nVidia (no shock there)

 

[MadMango]

This stuff happening on both computers, or just one? If just one (the black tool bars sound weird), you could try swapping video cards to see if the problem moves. You might have a faulty card if they are truly approved cards. You might to also check the driver versions for the cards, ensure you are running that latest from the SW site, and not just the latest and greatest drivers from the manufacturer's site.

What type of models are being opened? Large assemblies, single parts, prismatic, surfaced? There might be a clue here.

It probably wouldn't hurt to have more memory, but there is a "3gb switch" that you have to enable. 2gb of memory can be sufficient for most work, it really depends on the type of models you are working with.

"Art without engineering is dreaming; Engineering without art is calculating."

Have you read faq731-376 to make the best use of these Forums?

 

[MMike1]

Fairly small models. It will happen even for single parts. It's pretty weird.

A new card has been ordered to replace the ATI as it was suspected that it was defective. But then nVidia guy started having issues. So now I'm not sure.

I've emailed out IT guy to find out what drivers he installed. Because yes, in a former life when I was doing all my own installs, I would always get my drivers from the SWx site.

 

[Theophilus]

My guess would be it's a video card issue, but I wouldn't use that little RAM, either.

Whatever it's worth, I use an ATI FireGL V5600 and it seems to push v2009 just fine. Make sure you're using the drivers recommended at the SW site--might need to update them.





Jeff Mowry

http://www.industrialdesignhaus.com

A people who value security over freedom will soon find they have neither.

 

[CorBlimeyLimey]

... and make sure the drivers are listed under Dell as the vendor, not generic nVidia.
More RAM plus the /3GB switch wouldn't hurt.

Also try to find out how the SW09 upgrade was performed.
i.e.
Separate install or update of SW08?
Complete clean install or usual 'half-fast' effort?
Anti-virus off?

 

[TAK55]

When we upgraded SW to 2009, I down loaded the latest drivers for my VC from SW.

I found out he latest drviers were causing problems, PC locking up. I rolled back to the previous drivers used on SW2008 and no more problems.

Not sure if this will help, worth a try.

Terry

 

[pdelnet]

What Service pack are you on?
I was having real graphical problems with 2009 sp1 but when I switched to sp2 life got much better.

SW 2009 SP2.0
Dell Inc. Precision WorkStation 670
4096 Meg, Quadro FX 1400
DUAL DELL 2007FP DISPLAY
Windows XP PRO SP3