Well, coil code 81 is SUPPOSED to be a 24V coil, but depending on the relay / contactor SERIES, it could be 24VAC or 24VDC. If you have a Type A or Type N Series contactor, then it would be an AC coil. If you have an NL, NLZ or TNL Series contactor, it would be a DC coil.
You mention a power supply, so I am assuming 24VDC? If so, and the coil says 50/60Hz, then there is your problem, you have an AC coil on a DC control power system.
If you have an AC control power system, then check the contactor Sieres number to make sure you don't have a DC coil.
And because the contactors are different bases, you cannot swap out an AC coil for a DC coil in the same product Series. If someone tried to do that, there may be a physical interference with the armature.
Get ALL of your numbers together and call ABB.
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