The reason for boiling and splashing is due to the large amount of heat released in the hydration reaction of Caustic OH- ions, when water is introduced in the concentrated caustic (or acid) solution. The release of heat can be quite substantial.
If water is added to Caustic, a layer of hot weak caustic solution is formed at the surface, which boils and sprays around due to hydration energy of OH- ions. When Caustic is poured into water, it flows down and mixes much better, so no boiling/splashing occurs.
Dejan IVANOVIC
Process Engineer, MSChE