Definitely check on exactly what they want. Sometimes when they reject what you submit they will also tell you what's wrong or missing and needs to be included.
Remember to write legibly also. Neatness counts. I don't know if that's why they said they could not follow your work but either way always try to be neat when submitting. You want your calcs to be organized so that someone other than yourself can follow what you did in a logical manner. Loading diagrams, sources, references for where you got loads, what codes are being used, sections and equations always help make things more clear. I usually put repetitive calcs, especially software output, in an appendix and reference to that from a hand-drawn sheet showing what's being done, e.g. loading, spans, location etc. Include an explanation of software output if it could not easily be understood by someone who is not familiar with the particular software. The lateral-force-resisting-system, roof and floor supports, beams, columns, footings, wall framing are good to include along with connections. I don't usually have to submit every last little thing but you definitely want enough to show how you do things typically and in any special cases.