See comment on heater control in the "DP" thread.
Poor viscosity control may be a problem.
Some possibilities are:
The heat exchanger is fouled or partially obstructed so that heat transfer takes place through a smaller surface area but with higher temperatures casing some problems with the fuel.
The fuel is more viscous than the heat exchangers were originally designed for such that the target temperature is higher and the heating fluid flow rates and temperatures at the heat transfer areas are higher.
Possibly also the fuel is not behaving as a blend but a mixture with some separation in the heat exchanger?
Not sure about this one but most heavy fuel oils are today a blend of residual oils with low value low viscosity cutter stocks. If the resid and cutter are not compatible the fuel can stratify and it can separate in storage. What you would then see is that the fuel will start to flow with a high density and high viscosity requiring more heating and then progressively the viscosity and density will reduce... or maybe you will see step reductions in density and viscosity as you consume fuel from storage.
Heater control will depend on how you control the heaters... using temperature (excess oxygen and flame inspection) or online viscometers).
If temperature then there maybe rapid transitions that take the lab testing some time to detect. Much also depends on how and where samples are taken from to determine the EVT.
One bunker fuel supplier told me he did a top middle and bottom sample on his 380cst storage. Normally these samples are combined and tested for the aggregate value but he had them separately analysed. Top was 215cst and bottom was 450cst.
How it layered out, he had no way of knowing. This is fuel that is resident normally for very short periods of time before resupply.
I'd suggest a survey of how your fuel is received, a quality check as received, and a survey of how the uel is managed. As you go from the bottom of one tank to another you may find a significant increase in density and viscosity as you go from the light values of what is left in one tank to the heavy fraction at the bottom of the next tank. Do you completely exhaust a tank before loading a new batch of fuel into that tank?
Be aware also that because of MARPOL ANnex VI which imposes low sulphur limits on marine fuels that the demand is such that it is no longer possible to select a fuel that is naturally low sulphur (derived from low sulphur crudes)but is now achieved by cross blending low sulphur and high sulphur fuels which come from different refineries and different crudes. This is resulting in a lot of fuel quality issues with separation and compatibility being serious problems. These problems are most evident with Large diesel engines but the consequences could be felt on burner heavy fuel oils since it affects the global fuel supply.
JMW