Having worked with Wartsila engines for some time, I shall second the others in recommending you call in a consultant. E-advice may not be effective this time. The preventive maintenance tasks recommended by the OEM are targeted torwards dealing with what you are facing now. Carry them out...
Cruise ships may have more strigent emission regulations by virtue of being passenger vessels. This means they most probably may be allowed to run their own generators while at port and avoid the unnecessary hassle of tariff negotiations with the harbour utility.
The KW part is usually easy as...
Thanks people. I mean, just normal support one would expect from authorized dealers. For example, CAT has a liquid sampling schedule for oil and coolant. No feed-back on inquiring about the procedures on my part (or on their part for that matter). CAT mentions REMAN parts or rebuilt parts in...
I have confirmed that this dealer sold the generators. My impression is they are salesmen lacking in technical know-how. They seem to be ready to sell anything even if it is not right for the application. They have spec'd synchronizing panels wrongly on two occassions and want the us to spend...
Hi, good people. I work in Afghanistan, operating and maintaining Caterpillar generators at a military site. I have had training and experience on Wartsila engines but not so much on Caterpillar. What can one do to get support from Caterpillar USA bypassing the local dealer who seems, at best...
