A leading medical device company that employs over 20,000 people decided to outsource the management of their engineering software.
This company stands at the forefront of innovation, leveraging IoT, DevOps, agile methodologies, and other advanced technologies in their product lifecycle.
They previously relied heavily on their product development and R&D engineers to manage their complex IT environment.
Through outsourcing they realized a number of benefits:
- Saved R&D engineer time equivalent to 4 to 5 full-time engineers
- Application upgrade goals improved from 20% met to 100% met
- Reduced application maintenance expense by 11% with proper license tracking
- Improved application validation from 5% of goal met, to 80% of goal met
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The product development environment in this medical device company includes a broad span of software applications, making ongoing software support a significant technical challenge.
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This case study sets out the specific challenges that this medical device company faced, how they decided to select an outsourcing partner, and the benefits that they gained from doing so.
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