New SW04 SP2.1
New SW04 SP2.1
(OP)
FYI
From my VAR:
"The next service pack that will be posted should be SP 2.1. With that there should be a SP 1.0 - 2.1, and a SP 2.0 - 2.1. We do not have any official information on the details. Unless it is specified when SP 2.1 is released, you should not have to re-install SW2004 SP 1. I wish I could give you some more information but none is available at this time".
From my VAR:
"The next service pack that will be posted should be SP 2.1. With that there should be a SP 1.0 - 2.1, and a SP 2.0 - 2.1. We do not have any official information on the details. Unless it is specified when SP 2.1 is released, you should not have to re-install SW2004 SP 1. I wish I could give you some more information but none is available at this time".






RE: New SW04 SP2.1
Regards,
Scott Baugh, CSWP

http://www.3dvisiontech.com
http://www.scottjbaugh.com
FAQ731-376
RE: New SW04 SP2.1
Also SW05 is coming out this summer.
RE: New SW04 SP2.1
Just and FYI
Scott Baugh, CSWP

http://www.3dvisiontech.com
http://www.scottjbaugh.com
FAQ731-376
RE: New SW04 SP2.1
I'm not sure why all the "hush" "hush" on 2005. I was at SW World also and SW was making a public presentation to about 900 people, including people from the press on SW 2005. I'm sure they only gave us a small glimpse of what's in the entire release but frankly if they have made a public presentation then isn't it "OK" to talk about what you, I and 900 other people saw at SW World? I didn't see any NDS's being passed around.....
Being part of the VAR community you may have been privy to more information than myself and I can see how that information would need to be kept quiet.
I guess I'm asking a question here more than making a statement. I feel what I said is correct but I'd like your take on the subject.
RE: New SW04 SP2.1
So many days to fix the SP2.0 issue that it makes me wonder..
Regards
RE: New SW04 SP2.1
Were you at the Reseller or user conference? I was at the Reseller Conference and wasn't sure what all was going to be shown at the user conferenece.
I was hoping they would release a SW04+ but it looks like they probably won't. I hope they get SW05 tested out fully before release this year.
Regards,
Scott Baugh, CSWP

http://www.3dvisiontech.com
http://www.scottjbaugh.com
FAQ731-376
RE: New SW04 SP2.1
I was at the user confrence.
RE: New SW04 SP2.1
Did you like what you saw in SW05?
Scott Baugh, CSWP

http://www.3dvisiontech.com
http://www.scottjbaugh.com
FAQ731-376
RE: New SW04 SP2.1
Jason Capriotti
ThyssenKrupp Elevator
RE: New SW04 SP2.1
As for 2005. I liked what I saw. I especailly liked the drawing enhancements (if they actually work). Ialso liked the new task bar window. I think SW really needs to concentrate of improving performance. there wasn't much mention made of this in the 2005 demo. It was mentioned that performance and speed was one of the top 5 requested enhancements.
By the way Jason. You were mentioned as being the top beta tester! Way to go!!
RE: New SW04 SP2.1
I think Solidworks' biggest issue is reintroducing new bugs as they correct the existing ones.
Jason Capriotti
ThyssenKrupp Elevator
RE: New SW04 SP2.1
What were some of the dwg enhancements in SW2005? I was not there.
RE: New SW04 SP2.1
http://www.cadalyst.com/cadalyst/article/articleDetail....
Jason Capriotti
ThyssenKrupp Elevator
RE: New SW04 SP2.1
Another thing I liked were the new palletes. All blocks, symbols, favorites are now in pallette form. You have a little graphic in the pallete of what you have stored there and it can be dragged and dropped into a drawing. No more arrow key down and searching thru names or browsing somewhere. It was actually very (dare I say)autocad like.
RE: New SW04 SP2.1
OK, enough venting for now.
BTW, does anyone know what the "RPC server" is? We are getting an error stating "the RPC server is unavailable". We do not have any servers on-site that are named that, so I am guessing it is something internal to SW.
RE: New SW04 SP2.1
I don't think it is a SW problem.
RPC stands for "Remote Procedure Call" & I believe it is a Windows 2000 thing, but may also be for other versions. Just google for "rpc server" or got to MicroSoft's Knowledge Base.
CorBlimeyLimey, Barrie, Ontario.
FAQ559-863
RE: New SW04 SP2.1
.
As for you troubleshooting the problem YOUR having is somewhat needed because if you can't help your Tech support VAR to understand the problem or process, then they will have a hard time helping you out. Sending them information about the problem is required. It's hard to get a feel for someone you have never met and they are explaining their project in great detail. And the reason why you are explaining in great detail is because you have been working on it for a long time or your experience is in that field or it’s something that you fully understand and you know the function of that part. You have to remember we are all not experienced in your field or maybe we just don’t understand what you’re describing to us. Having something to work with helps us figure out your issue. We see tons of parts from all different types of fields. Not just from the one you’re at, but from Mold houses, Sheet metal house, Product development, R&D, Drafting, automation, etc... These fields all are different. So if you have a problem and you don't help your VAR track or figure out the problem, then your shooting yourself in the foot. Because “if you don’t help me, I can’t help you”. That doesn’t mean that you have to figure out the exact cause of the problem. That’s our job, but helping us to figure out what you did, what happen or how things might have changed (Detailed instructions with screen shots, any newly installed programs, etc….) will help us to help you. Our job is to help get the most of your software and I’m sure most Tech support VAR’s are willing to help out their customers. If you have a VAR that is not, then look for another one. Just try not to be rude to them because they are doing a job that most people would hate.
All users should do Tech support for a month. I was told this before I took the job I am in now and I said, “Oh you have an easy job”…. I was wrong, this is and can be a hard and stressful job. But I like the challenges I have everyday. I like to think I have a good relationship with my customers. I know there are a few of customers here at this forum because I pointed them to this site. But I also pointed them here because of that vast amount of information. So if any of you (My Customers) disagree let me know
I hope that most VAR’s or Tech support gurus like myself agree with what I stated above. If you don’t let me know and we can discuss this.
Best Regards,
Scott Baugh, CSWP

http://www.3dvisiontech.com
http://www.scottjbaugh.com
FAQ731-376
RE: New SW04 SP2.1
Thanks for your response.
As for providing info to my VAR and SWcorp, I don't know how to do more. They have received performance logs, files with instructions, screenshot, descriptions. They have been to our facility, both our VAR and the regional tech manager, to inspect our network, working habits, user skills, system setups, ect. We have made every recommended change, and still all we hear is that it's not their fault. SW is the only software we have a problem with here. We have heard it's our video cards (been changed to what the RTM suggested). BTW, our original cards were selected from the list of "passed" cards on the website. We have heard it's our video drivers, so we have changed to what was recommended, again. We have heard that it is our network, so we moved the engineering server and users to a dedicated network, then had it looked at bt the RTM(regioal tech manager). The problems continue. So I start copying performance logs every time there is a crash, and forward them, along with a description of what the user was doing. And guess what SWcorp has responded with. It's your video card, or driver, or your network. Now, either that is true, and all the advise we received on cards, drivers and our network is wrong. Or that is just a canned response for problems they don't want to deal with. If it's the first, then we have wasted a considerable amount of money on recommended changes. If it's the second, then we have wasted a considerable amount of money on software. In either case, things are not looking good.
I truely hope that neither of these turn out to be true, but right now, things are not looking good.
I must say, however, that our VAR has been exceptionally supportive, and has been working diligently to get answers from SWcorp.
I also must say that I am not a SW basher (contrary to how this posting sounds). I have used a number of cad packages (acad, pro-e, sdrc, solidedge, ect.), and SW is, by far, the best. If we could just end our "Unhadled Error" problem, I would consider SW to be unsurpassable. If only it wouldn't crash.
Thanks for your time.
RE: New SW04 SP2.1
Have you done all the Computer Maintenance possible? FAQ559-884 - Defrag?
Have you tried out PDMworks or just worked locally to rule out your network?
Is it all files?
Can you reproduce it constantly?
Did you have your AV on when installing?
Have you tried a new personal Windows profile?
Have you tried cleaning out the registry? And not using the FAQ I wrote. I mean go to the top of the Registry and click on "Edit" - "Find" - Type in "Solidworks" and just go through each key and delete it. Reboot the system and reinstall with any AV turned off? If you have an AV running off a server unplug your Ethernet cable.
Crashing does happen, that can't be undone. Computers are not perfect and who knows who writes all that code that goes into SW, and Windows, etc...
Regards,
Scott Baugh, CSWP

http://www.3dvisiontech.com
http://www.scottjbaugh.com
FAQ731-376
RE: New SW04 SP2.1
We have not tried PDMWorks.
We can not reproduce it. It is a random event. There is no preceivable pattern. It happens to parts, assemblies, and drawings. It occurrs while performing an assortment of commands, ranging from opening, saving, and closing, to minimizing or maximizing a window. Sometimes adding a view in a drawing, sometimes adding a ballon callout or a dim, or a manual note. Sometimes changing configurations, sometimes changing back to the first configuration.
We do have AV, but I always disable it for installs and SP's.
Haven't tried a new profile or editing the registry.
I have done a repair (with AV disabled).
I like the batch file. Going to incorporate it into our starup.
RE: New SW04 SP2.1
Regards,
Scott Baugh, CSWP

http://www.3dvisiontech.com
http://www.scottjbaugh.com
FAQ731-376
RE: New SW04 SP2.1
BTW, have you heard of any difference in performance and stability, in ragards to SW, between Windows XP Pro and Windows 2000 Pro?