Industrial Inkjet Printers
Industrial Inkjet Printers
(OP)
The company I work for is attempting to get into servicing industrial inkjet printer units (i.e., Marsh, FoxJet, Imaje, etc.).
We NEED to locate a source for service manuals and especially spare parts.
The OEM's do not want to help due to their considering this "taking food from their table."
Any ideas on how I can find the necessary equipment manuals (service manuals) and spare parts?
Thanks,
Dan
We NEED to locate a source for service manuals and especially spare parts.
The OEM's do not want to help due to their considering this "taking food from their table."
Any ideas on how I can find the necessary equipment manuals (service manuals) and spare parts?
Thanks,
Dan





RE: Industrial Inkjet Printers
When I was working as a technician in a food processing plant, I serviced all the ink-jet printers (Imaje, Marsh, Willett-Labeljet). Technical manuals were not hard to get, as long as a printer unit was purchased. The manuals were fairly complete, though I am sure the factory service personnel had better ones. Much of the parts are proprietary, so they will have to be purchased from the manufacturer.
RE: Industrial Inkjet Printers
We seem to be in the same boat exactly. May I ask you how you have dealt with your issue so far ? A strong supplier of spare part for Imaje jet printers is our priority.
Awaiting your soonest response,
Thanks
Farzin
RE: Industrial Inkjet Printers
It's been a long time, but I think I remember buying Imaje parts from Marsh Micro Systems in Chattanooga, TN. Nice people. Not even sure they carry Imaje any more.
http://www.marshmicrosystems.com/default.asp
RE: Industrial Inkjet Printers
RE: Industrial Inkjet Printers
They have pretty good access to spare parts and to many consumables. The service and knowledge is excellent.