Motor Valid Data
Motor Valid Data
(OP)
I find that at least one motor manufacturer allows their marketing staff access to motor performance data for manipulation, recalculation, etc. At design stage, we get sloppy spreadsheet submittals, obviously assembled by sales staff. Some data is obviously calculated by sales persons, and usually inconsistent or incomplete data. A long time after the motor is bought by others, and our asking for valid engineering data, we receive a more complete document, which is easy to do today with office software. On examination, it is obvious this is also assembled by the sales dept. Are there now manufacturers who no longer have engineering dept. originated and controlled data?





RE: Motor Valid Data
RE: Motor Valid Data
RE: Motor Valid Data
I am somewhat confused: you get garbage for engineering data and yet purchase the "goods"?!
If you can not reach tech contacts, what will happen if you need warranty service and support?
How about local rep/distributor to assist you with the required info?
I used to work for a local rep of Reliance Electric (now Rockwell), and customers received full engineering data and support. I believe there are many others that will offer the same service: do not compromise.
RE: Motor Valid Data
In the end, the data was completely supplied, but not certified datasheets from the engineering dept., unaltered by anyone else, but rather assembled by the sales person using a wordprocessor and spreadsheet. You want valid data, then they simply add a "validated or verified by" box and enter the salespersons initials.
The point is that when a manufacturer provides it's engineering data to the sales and reps and allows them to extract, modify, reformat and so on, then how do we have confidence in it. For example, you want 50% torque, current vs speed curve and it's not available, then the salesperson simply calculates and presents it the same as original data from the engineering dept.
This is not one of your good two companies, who do properly control data and it's integrity. But it is one of similar stature. This can be turned around to make valid data a selling issue.
RE: Motor Valid Data
RE: Motor Valid Data
RE: Motor Valid Data