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Project Communications: What Are the Primary Categories of Comms? Need Advice.

Project Communications: What Are the Primary Categories of Comms? Need Advice.

(OP)
I'm working on a paper on the topic of communication management within an engineering project. I'd like to start the article by discussing the purpose of project communications. I have come up with five basic categories/reasons/purposes of comms, but would like to query this group to see what, if anything, I'm missing. Here's what I've got so far:
  1. Inform (e.g., status reports)
  2. Request (e..g, purchase requisitions)
  3. Discuss (e.g., engineering brainstorming session)
  4. Decide (e.g., conclude and document findings of a trade study)
  5. Direct (e.g., assign tasks)
What else am I missing?
Thanks for any and all feedback!

RE: Project Communications: What Are the Primary Categories of Comms? Need Advice.

6. Frustrate (e.g., the emails you have to spend hours replying to instead of getting work done)

RE: Project Communications: What Are the Primary Categories of Comms? Need Advice.

All the above are a bit unidirectional. If you look at it for a moment from the other end of the telescope, you might come up with things like:

Authorise
Audit (request and provide non-routine information)
Define requirement
Regulate / impose constraints
Impose change
Clarify
Agree (including contractual arrangements and internal SLA)

A.

RE: Project Communications: What Are the Primary Categories of Comms? Need Advice.

Don't forget these important ones-

-To deflect blame
-To pass the buck

RE: Project Communications: What Are the Primary Categories of Comms? Need Advice.

Specify. Contract technical specifications, scope of work, and drawings are to communicate to the Contractor what the work is and the project requirements.

RE: Project Communications: What Are the Primary Categories of Comms? Need Advice.

Often times the purpose of an email is CYA.

==========
"Is it the only lesson of history that mankind is unteachable?"
--Winston S. Churchill

RE: Project Communications: What Are the Primary Categories of Comms? Need Advice.

Note there is a distinction between upward communication (reporting to people above you) and downward communication (sending information, instruction, etc. to people below you). Upward communication is harder but more important.

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