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Unknown Outlook Send/Receive Error

Unknown Outlook Send/Receive Error

(OP)
I got this unknown error on Friday and Outlook 2013 appeared to be trying to receive, but at the very end it couldn't. I ran the Account set up test and got those tiny e-mails that it sends, but nothing else. Spent a couple of hours on the phone with Microsoft support. No Joy. The first level guy scheduled an appointment with the second level guy. As I hung up the phone I realized "there has to be a reason I can receive the test e-mail but not real e-mails. I went in and emptied my trash file and Send/Receive started working. I went on and deleted/transfered-to-archive 2,000 e-mails that I had been sure that I needed to go back to (then emptied the trash again). Then I moved my sent items to the Archive.

With my .pst file MUCH smaller, send/receive works perfectly. There is nothing about this "unknown error" on any of the Microsoft sites, any of the discussion sites that I found, and the first-level phone support guy doesn't have it on his list. So if send/receive suddenly stops working clean up the trash before you waste a lot of time.

David Simpson, PE
MuleShoe Engineering

In questions of science, the authority of a thousand is not worth the humble reasoning of a single individual. Galileo Galilei, Italian Physicist

RE: Unknown Outlook Send/Receive Error

How big was the file? Outlook has always had issues when the .pst file got close 2GB.

TTFN
FAQ731-376: Eng-Tips.com Forum Policies
[IMG http://tinyurl.com/7ofakss]
Need help writing a question or understanding a reply? forum1529: Translation Assistance for Engineers


Of course I can. I can do anything. I can do absolutely anything. I'm an expert!
There is a homework forum hosted by engineering.com: http://www.engineering.com/AskForum/aff/32.aspx

RE: Unknown Outlook Send/Receive Error

(OP)
I didn't even check, but my guess was that it was huge. Inbox was 3,000 e-mails, most with graphics and many with attachments. I hadn't emptied the trash in over a year with 100+ e-mails/day. I had 5 inbox sub-folders that were each over 1,000 e-mails. Several thousand in my sent-items folder It was stupid big.

David Simpson, PE
MuleShoe Engineering

In questions of science, the authority of a thousand is not worth the humble reasoning of a single individual. Galileo Galilei, Italian Physicist

RE: Unknown Outlook Send/Receive Error

I got bitten, bad, by that 2Gb bug more than ten years ago.
I can't believe it's still there.
... never mind. Microsoft feels no incentive to fix it.

Mike Halloran
Pembroke Pines, FL, USA

RE: Unknown Outlook Send/Receive Error

I haven't checked with the latest version I have, which is 2010, because I'm now archiving off everything past a couple of months, but I know I've had problems with MSO 2003

TTFN
FAQ731-376: Eng-Tips.com Forum Policies
[IMG http://tinyurl.com/7ofakss]
Need help writing a question or understanding a reply? forum1529: Translation Assistance for Engineers


Of course I can. I can do anything. I can do absolutely anything. I'm an expert!
There is a homework forum hosted by engineering.com: http://www.engineering.com/AskForum/aff/32.aspx

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