Unhandled operating system exception : c0000005 error while opening NX 7.5
Unhandled operating system exception : c0000005 error while opening NX 7.5
(OP)
Hello,
I can't open my NX 7.5 because of this fatal error. Does anyone have a solution about this problem? Thank you.
(My operating system is Windows 8)
Mustafa.
I can't open my NX 7.5 because of this fatal error. Does anyone have a solution about this problem? Thank you.
(My operating system is Windows 8)
Mustafa.





RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
If it's the first time, then check with either Siemens or whomever you've purchased NX from. If this is a new problem which has just surfaced, then I would take it up with GTAC.
John R. Baker, P.E.
Product 'Evangelist'
Product Engineering Software
Siemens PLM Software Inc.
Industry Sector
Cypress, CA
Siemens PLM:
UG/NX Museum:
To an Engineer, the glass is twice as big as it needs to be.
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
By the way, thank you for your advices & help. It's a new problem for me. I would be happy if you can ask this to GTAC.
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
John R. Baker, P.E.
Product 'Evangelist'
Product Engineering Software
Siemens PLM Software Inc.
Industry Sector
Cypress, CA
Siemens PLM:
UG/NX Museum:
To an Engineer, the glass is twice as big as it needs to be.
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
My client is having the same problem. His NX7.5 cannot be open but NX8.5 and NX9 can. I believe this is not software related issue, nor a license related issue. One thing we have tried out is we remove the user profile, and add in a new user profile, and things seems to work as normal. But after sometime, the NX7.5 again cannot be opened.
The syslog file indicates something like
*** COLLAPSE:: in line 2727 of D:\workdir\reference\NX755_4\src\syss\error\ind\error.cxx at Tue Jul 08 09:40:07 2014 Malay Peninsula Standard Time
+++ Unhandled operating system exception: c0000005
I believe this is related to permission of the user. If you tried to start NX7.5 with administrative right, probably NX7.5 can open without problem. Currently we are asking GTAC about it as well.
Kind regards,
Tuw
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
Thank you for the information. I tried to open as administrator also but nothing changed. I have exactly the same problem (no problem with other versions, just 7.5). Could you please give me the IR number? I want to follow-up this IR.
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
It is IR 2240418..
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
I can't remember the error message but you can try the following:
Using regedit (the registry editor),go to the key HKEY_CURRENT_USER\Software\Unigraphics Solutions\NX\7.5\Layout\Railing then delete FrameMarker (see image).
Anthony Galante

Senior Support Engineer
NX5.0.6, NX6.0.5, NX7.5.5, NX8.0.0 -> NX8.0.3
NX8.5.0 -> NX8.5.3, NX9.0.0 -> NX9.0.1
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
Right point! My NX 7.5 opened after this regedit configuration. Thanks alot for this info!
Greetings.
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
Not sure if patching to later releases helps but there is Maintenance Release NX7.5.5 available for NX7.5.
Anthony Galante

Senior Support Engineer
NX5.0.6, NX6.0.5, NX7.5.5, NX8.0.0 -> NX8.0.3
NX8.5.0 -> NX8.5.3, NX9.0.0 -> NX9.0.1
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
Thanks for the suggestion. It works for my client too :)
Tuw
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
CODE --> bat
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
Change it so it only gets rid of the 'Frame Marker' key and then everything else will be retained.
Anthony Galante

Senior Support Engineer
NX5.0.6, NX6.0.5, NX7.5.5, NX8.0.0 -> NX8.0.3
NX8.5.0 -> NX8.5.3, NX9.0.0 -> NX9.0.2, NX10 Beta
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
The problem happens again today on my client. So as PhoeNX had mentioned, it does happened randomly. Please noted that my client is using the latest patch NX7.5.5.4mp12 64bit
moudy1, is there a way to create the .bat file you mentioned that only delete that particular Frame Marker registry? I think we will need it as it had happened enough already.
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
CODE -->
Anthony Galante

Senior Support Engineer
NX5.0.6, NX6.0.5, NX7.5.5, NX8.0.0 -> NX8.0.3
NX8.5.0 -> NX8.5.3, NX9.0.0 -> NX9.0.2, NX10 Beta
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
Thanks a lot for your help!
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
Anthony Galante

Senior Support Engineer
NX5.0.6, NX6.0.5, NX7.5.5, NX8.0.0 -> NX8.0.3
NX8.5.0 -> NX8.5.3, NX9.0.0 -> NX9.0.2, NX10 Beta
RE: Unhandled operating system exception : c0000005 error while opening NX 7.5
despite ~100 users on NX7.5 since 2(?) years.
- And don't forget that Google translate can detect languages, and translate...
regards,
Tomas