Dell Crash, now stuck with complete reinstall. Has this ever happened to you?!
Dell Crash, now stuck with complete reinstall. Has this ever happened to you?!
(OP)
I’ve always loved my Dell systems, but I’m in a real bind right now. I’ve been working on a 17,000+ assembly and my hard drive just failed! I should have never bought the 1TB mechanical drive!!! I had everything on the same drive, both the OS and my data files. Fortunately I backed up to our network on Wednesday, but my system is still DOA. We have Pro Support from Dell, so they came out today to replace the hard drive, but now I have to reinstall everything from scratch including SolidWorks. I’m stuck working on my old POS machine until I get the other system up and running again. I hate computers so much! Any recommended shortcuts?






RE: Dell Crash, now stuck with complete reinstall. Has this ever happened to you?!
I've got a RAID 0 set-up here, meaning two real drives make up one virtual drive--doubling the chance of catastrophic failure. So I have nightly back-ups from the system drive to an internal back-up drive, and then a back-up from that internal back-up to an external back-up drive. This is scheduled, using an old version of SyncBack software.
Other than replacing your system drive and starting over, I don't know of a readily-available fix for this situation. Hope you didn't lose much.
Jeff Mowry
www.industrialdesignhaus.com
A people governed by fear cannot value freedom.
RE: Dell Crash, now stuck with complete reinstall. Has this ever happened to you?!
When they sold us the computer we had them install SolidWorks, GibbsCAM, and our 3D scanner software. Not to mention, they made a backup image of the system and placed it on an external drive. When the hard drive failed they sent out a technician and she replaced the hard drive in a few minutes. I called Chris over at Solid Box and he helped me restore my computer in a matter of minutes. Fortunately all the pointers back to my data drive where still intact.
Even if you don't go this route, Chris is a very helpful guy. He talks too fast sometimes but I’ll bet he would give you some advice on how to best re-install and setup everything. It's worth a shot. We actually bought from them because our reseller recommended them and they helped us fix systems that we purchased from somewhere else. I don't usually post on forums, but when I get good customer service, I like to let people know about it. Good luck man...
RE: Dell Crash, now stuck with complete reinstall. Has this ever happened to you?!
It was a Western Digital VelociRaptor, I thought it was pretty high end, but I guess it just goes to show that anything you buy might crap out at any time...sad really.
Phil, Thanks for the heads up on the guys at Solidbox. I'll be sure to give them a call and see what they have to say. Based on their website prices, I may not be able to afford them, but still great to know about!
RE: Dell Crash, now stuck with complete reinstall. Has this ever happened to you?!
RE: Dell Crash, now stuck with complete reinstall. Has this ever happened to you?!
You might be able to install the crashed drive as say drive "D" and still read some of the stuff....
RE: Dell Crash, now stuck with complete reinstall. Has this ever happened to you?!
As Phil says, the folks at SolidBox are great--I highly recommend them.
Jeff Mowry
www.industrialdesignhaus.com
A people governed by fear cannot value freedom.
RE: Dell Crash, now stuck with complete reinstall. Has this ever happened to you?!