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Home > Forums > Chemical Engineers > Activities > Chemical process engineering Forum

i want u to help me using the hysysHelpful Member!(2) 

thread798-325943
Read More Threads Like This One
simonalbandian (Chemical)
14 Jul 12 7:45
i want u to help me using the hysys aspen simulator i installed it but it doenst work ( licencing pitfall :s) please some help
DRWeig (Electrical)
14 Jul 12 8:27
Here is Aspen tech support:

Aspen Tech Support

Good on ya,

Goober Dave

Haven't see the forum policies? Do so now: Forum Policies
cloa (Petroleum)
15 Jul 12 5:46
And if you have any use of Hysys for chemical process engineering questions then the best place is in the Aspen forum. Search for it.
simonalbandian (Chemical)
15 Jul 12 12:01
thank u cloa & DRWeig ill find it out
simonalbandian (Chemical)
18 Jul 12 7:44
But didnt find anything :(
TD2K (Chemical)
18 Jul 12 11:28
Why couldn't Aspen technical support help you? You mentioned a licensing problem, are you using a local token or a network key.
simonalbandian (Chemical)
19 Jul 12 9:48
the problem is that i do have the licence folder & installation is completed successfully but i can't open the program & an error message is displayed !! the aspen thecnical support website requires me to log in while i don't have an account
Helpful Member!  TD2K (Chemical)
19 Jul 12 11:08
When I've been to the Aspen Technical Support, their account has nothing to do with your Hysys licensing key, it's like signing up for a Yahoo or Gmail account.

http://support.aspentech.com/
Helpful Member!  MortenA (Petroleum)
7 Aug 12 4:11
Agree, the ppl at Aspentech run a very good support site. Just call them/email them. If you dont have the login you can get one. We all assume that you have a valid paid for license. In this case you can apply for a login to the support site, have a chat with the person responsible for HYSYS at your company.

Best regards

Morten
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