If client wants additional geotech information, should we charge them?
If client wants additional geotech information, should we charge them?
(OP)
We have just provided a Geotechnical Report to client for a 5 storey building. Now the client's structural engineer has come back with requests for geotechnical advice on soldier pile and shortcrete for use in a 4m high retaining wall. They want us to confirm maximum pile centres with respect to slope stability.
We did mention in our inital proposal that any subsequent consultation would be charged. But we have just started out and do not want to lose the client, but also dont want to advice on something without being engaged to do so.
Do we charge them for this service or provide it free? Your thoughts would be appreciated.
We did mention in our inital proposal that any subsequent consultation would be charged. But we have just started out and do not want to lose the client, but also dont want to advice on something without being engaged to do so.
Do we charge them for this service or provide it free? Your thoughts would be appreciated.





RE: If client wants additional geotech information, should we charge them?
RE: If client wants additional geotech information, should we charge them?
"Sharing knowledge is the way to immortality"
His Holiness the Dalai Lama.
http://waterhammer.hopout.com.au/
RE: If client wants additional geotech information, should we charge them?
Just let the client know what the charges will be be before you start and come to a written agreement - emails OK.
Mike McCann
MMC Engineering
http://mmcengineering.tripod.com
RE: If client wants additional geotech information, should we charge them?
@BigH...Yes, these are outside our original SOWs. We were only asked to providing Geotechnical parameters for retaining wall design, not the design or type of retaining wall. The structural engineer decided to use soilder piles and shotcrete.
I think I'll pass this one and hopefully they'll take it well.