×
INTELLIGENT WORK FORUMS
FOR ENGINEERING PROFESSIONALS

Log In

Come Join Us!

Are you an
Engineering professional?
Join Eng-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Eng-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Catia V5R19, LUM V4.6.8.15

Catia V5R19, LUM V4.6.8.15

Catia V5R19, LUM V4.6.8.15

(OP)
Hello All,
I have an LUM server from which I'm serving 8-off licenses. 4-off are bundled together and other 4 separate.
The 4 bundled together are being served to 4 off-site pc's whom extract a license every 30 days via VPN. My recent problem is that the licenses wont restitute and even when their 30 days expire, the licenses, 3-off, still display in the LUM server as used.

Now, Dassault Systemes have supplied me 8 emergency licenses so that i can try and fix this problem so i have 3 days in which to do this.

What I've done so far:
1. tried to restitute all offline licenses. 3-off wont restitute
2. deleted all licenses off server except for those that will not restitute because lum wont allow to delete licenses currently in-use.
3. uninstalled lum on all clients pc's. online & offline & server.
4. cleaned out ..\IBM\LUM\ folders on all.

On reinstall of server and importing of licenses and Offline Migrate, the licenses still show as used or not restituted.

Does anyone know how to completely uninstall LUM server so all history goes with it. no history, no tracking what-so-ever so i can start over?

Thanks in advance.

RE: Catia V5R19, LUM V4.6.8.15

What versions of OS are you running on the client and server machine?
 

Win XP64
R20/21, 3DVIA Composer 2012, ST R20
Dell T7400 16GB Ram
Quadro FX 4800 - 1.5GB

RE: Catia V5R19, LUM V4.6.8.15

Are your systems times/time zones correct.  Too much gap in time will cause problems.
 

Win XP64
R20/21, 3DVIA Composer 2012, ST R20
Dell T7400 16GB Ram
Quadro FX 4800 - 1.5GB

RE: Catia V5R19, LUM V4.6.8.15

I am currently experiencing the same issue. For some reason my two extracted licenses have blank user-names and a 0 as target-Id.

I have picked up two other bits of info during my struggle, and that is that the license does not want to restitute if the name of the PC has been changed. Changing the name back has solved this issue at some stage for me.

Another option which has worked for me before is to set the date of the server after the expiry date. The server then makes the licenses available again.

Please let me know if you have picked up any other bits.

RE: Catia V5R19, LUM V4.6.8.15

(OP)
Sorry for the late reply. Thank you all for your replies.
It seems the guys changed the sytem region at some point. There was some program they need to run in German so this was the problem, I think. Anyway, I did the forwarding of the dates on the server which made the licenses come available again.
Not the biggest of problem right now, but now that pc cannot extract the license anymore. I can use it off the server, but not extract.

Thnk you, Gary.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Eng-Tips Forums free from inappropriate posts.
The Eng-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Eng-Tips forums is a member-only feature.

Click Here to join Eng-Tips and talk with other members!


Resources