UGNX4 - Number Pad Causes Crash
UGNX4 - Number Pad Causes Crash
(OP)
Hello all.
All of the Workstations my company have been upgraded to Windows 7. All of the workstations have NX4 and NX6 loaded on them. Almost all of my co-workers are still using NX4. Half of them have a problem where every time they use the keyboard number pad, it causes NX4 to crash.
Does anybody know of a fix for this?
Thanks,
All of the Workstations my company have been upgraded to Windows 7. All of the workstations have NX4 and NX6 loaded on them. Almost all of my co-workers are still using NX4. Half of them have a problem where every time they use the keyboard number pad, it causes NX4 to crash.
Does anybody know of a fix for this?
Thanks,
John B. Conger
Tool Design
Automotive Interiors
Advanced Engineering Solutions Inc.
http://www.advancedinternational.com/





RE: UGNX4 - Number Pad Causes Crash
NX4 was out for quite a while before Win7 was released. Anything in Win7 that may be causing the crash would not have been caught by Siemens as NX7 was out by that time (or close to being released).
Have you loaded the latest MP/MR for NX4?
"Wildfires are dangerous, hard to control, and economically catastrophic."
Ben Loosli
RE: UGNX4 - Number Pad Causes Crash
John R. Baker, P.E.
Product 'Evangelist'
Product Design Solutions
Siemens PLM Software Inc.
Industry Sector
Cypress, CA
http://www.siemens.com/plm
UG/NX Museum: http://www.plmworld.org/p/cm/ld/fid=209
To an Engineer, the glass is twice as big as it needs to be.
RE: UGNX4 - Number Pad Causes Crash
All I can say is that NX4, NX5 and NX6 are now off active support from GTAC as well as NX4 not being supported for Windows 7. All I can suggest is to try GTAC but I don't think you'll have much luck.
Anthony Galante

Technical Resource Coordinator
NX4.0.4MP10, NX5.0.0->5.0.6, NX6.0.0->NX6.0.5, NX7.0.0->NX7.0.1 & NX7.5.0.32-> NX7.5.4.4, Beta NX8.0.0.25
RE: UGNX4 - Number Pad Causes Crash
I believe we are running the latest and gratest for NX4 (Win 7 64bit, NX4.0.4.2 MP9). We did do testing for the NX4 on Windows 7, and all checked out on the first 2 workstations we upgraded. After that, it was hit or miss for having this issue.
JohnRBaker,
The number pad is being used for numerical entry only. I will report the issue to GTAC, and see if I can get help with this issue.
namdaci45,
We get the issue in modeling and in drafting. The number key that causes the crash is completely random on only 1/2 of the workstations affected.
Thank you all for taking an interest. I appreciate your recommendations.
John B. Conger
Tool Design
Automotive Interiors
Advanced Engineering Solutions Inc.
http://www.advancedinternational.com/
RE: UGNX4 - Number Pad Causes Crash
Are all the workstations to the same spec: processor chip, speed, bios, memory, graphics card, etc?
You may have a hardware issue being incompatible with the software.
"Wildfires are dangerous, hard to control, and economically catastrophic."
Ben Loosli
RE: UGNX4 - Number Pad Causes Crash
John B. Conger
Tool Design
Automotive Interiors
Advanced Engineering Solutions Inc.
http://www.advancedinternational.com/
RE: UGNX4 - Number Pad Causes Crash
Anthony Galante

Technical Resource Coordinator
NX4.0.4MP10, NX5.0.0->5.0.6, NX6.0.0->NX6.0.5, NX7.0.0->NX7.0.1 & NX7.5.0.32-> NX7.5.4.4, Beta NX8.0.0.25