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Trubiquity AutoWeb CCX for Chrysler - Help.

Trubiquity AutoWeb CCX for Chrysler - Help.

Trubiquity AutoWeb CCX for Chrysler - Help.

(OP)
We have the Chrysler vendor number to enter and sign up to the Autoweb CCX, but it comes up invalid.  Trubiquity says it's not valid either, contact Barb for support at Chrysler.

It seems that the people over at Trubiquity (AutoWeb) are not able to provide any assistance other than referring people to the PDF document instructions that list step-by-step on how to obtain granted access to the Chrysler CCX portal.  

The PDF document states that a Barb Sergus is the Chrysler contact person to deal with at (248) 576-2084.  However, that phone number is disconnected and just places a person in the Chrysler phone system that asks for a parties name or phone extension.   http://legacy.autoweb.net/web2006/pdf/regester/09_11_07%20CCX%20Registration%20Instructions.pdf

I've tried to poke around on the phone extensions to randomly hit someone over at Chrysler to help me, but the people had no idea who the person or department Barb worked in or even her replacement.

We have several programs from Chrysler now and Chrysler is requiring our CAD data, but we can not even get it to them due to their own transfer system via the Autoweb.

Help please.  

RE: Trubiquity AutoWeb CCX for Chrysler - Help.

Quote (bmaverick):

We have several programs from Chrysler now and Chrysler is requiring our CAD data, but we can not even get it to them due to their own transfer system via the Autoweb.
One would think if they wanted your data badly enough, they would be willing to step in at their end and help resolve the issue...

Dan - Owner
http://www.Hi-TecDesigns.com

RE: Trubiquity AutoWeb CCX for Chrysler - Help.

(OP)
Indeed I would agree with you on that major point.  The Chrysler engineers do not control the IT side to help us.   

RE: Trubiquity AutoWeb CCX for Chrysler - Help.

I think the help desk is now a number in Italy.

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