2010 fails to run
2010 fails to run
(OP)
After upgrading 2 pcs to sw2010 sp0 from 2009 4.1 I bit the bullet on the 23rd and did my machine.
Sw seems to install, but it errored on dwg viewer. SW wont run, i get the splash screen and then it errors out saying it had to close and do I want to restart and recover my unopened files.
I kept my VAR help line busy until the closed for xmas trying to solve it. Got nowhere. He was reregistering the licence and switching to software graphic mode but it always had the same failure.
Got a message a few days ago that it was worth trying a rebuild (info came from SW in USA) - the pc has had all sorts on it. I did that today. SW installed with no errors but wont run. Same failure.
What to do?
Sw seems to install, but it errored on dwg viewer. SW wont run, i get the splash screen and then it errors out saying it had to close and do I want to restart and recover my unopened files.
I kept my VAR help line busy until the closed for xmas trying to solve it. Got nowhere. He was reregistering the licence and switching to software graphic mode but it always had the same failure.
Got a message a few days ago that it was worth trying a rebuild (info came from SW in USA) - the pc has had all sorts on it. I did that today. SW installed with no errors but wont run. Same failure.
What to do?






RE: 2010 fails to run
Jeff Mirisola, CSWP, Certified DriveWorks AE
CAD Administrator, Ultimate Survival Technologies
My Blog
RE: 2010 fails to run
Reinstall 2010, with antivirus turned off.
Chris
SolidWorks 09 SP4.1
ctopher's home
SolidWorks Legion
RE: 2010 fails to run
What is the error you are getting?
Scott Baugh, CSWP![[pc2] pc2](https://www.tipmaster.com/images/pc2.gif)
FAQ731-376: Eng-Tips.com Forum Policieswww.scottjbaugh.com
RE: 2010 fails to run
Summary is my PC is inadequate, SW2010 doesn't run on my Athlon XP processor - but the SW 2010 system requirements were published wrong and it was news to them too!
Having wasted a load of time reformating my entire PC I'm not at all impressed!
Here's what they said:
One of the major changes that occurred within SolidWorks 2010 was an upgrade to the Parasolid kernel.
This latest upgrade in the kernel, does not support running on PC platforms that use Pentium 3 or AMD Athlon XP processors. This is why you can run SW 2009 and not SW 2010. This news is new to SW Technical Support and has caused SolidWorks to edit their system requirement page to reflect that SW 2010 does not support these processors, hence the delayed response in spotting the problem on your machine.
Unfortunately to run SW2010 you will have to upgrade your PC hardware.
RE: 2010 fails to run
Bullshit I have an Athlon PC XPsp2 and sw2010 runs although when I installed 2010 my sw2009 stopped working I had to uninstall and reinstall 2009 and now it's working again.
Although the 2010 Installation is smoother and more informative, SolidWorks insistence on denying multiple SP versions for same Product Year may be causing more trouble than it's worth. I always used to install the latest sp and keep the previous installed instead of updating. That way if anything failed I was not left with a non working system.
CAD software should be designed and tested to work on as many systems as possible not just Dell or Intel based systems. SolidWorks should not be allowed to play the "Processor Card".
Michael
RE: 2010 fails to run
moyesboy,
A star for sharing the info.
Chris
SolidWorks 09 SP4.1
ctopher's home
SolidWorks Legion
RE: 2010 fails to run
I was not calling bullshit on moyesboy he is correct in his statement.
And for all you paying subscription customers, SolidWorks or it's VAR network do not have to support you if you are using the a Pentium 3 or Athlon processor, unless you want help with a 2009 version issue. I'm sure I'm not the only person a bit miffed by this.
Solution Id:
S-044642
Area:
FAQ
Keyword:
Crash
Link:
http://www
Question:
What could cause SolidWorks 2010 to crash on startup, shortly after the splash screen appears?
Answer:
One of the causes of this behavior is that SolidWorks 2010 is being run on an incompatible computer. Specifically, SolidWorks 2010 is not supported on computers running Intel Pentium 3 class processors or AMD Athlon XP class processors.
For the latest supported computer hardware specifications for SolidWorks please refer to the SolidWorks System Requirements page: http://www
If your computer is not equipped with a Intel Pentium 3 class processor or an AMD Athlon XP class processor, and you're still experiencing instability issues, please contact your local SolidWorks reseller for troubleshooting assistance.
Thanks for the memories "SolidWorks"
Michael
RE: 2010 fails to run
To expect the software, any software, to not advance as hardware advances is asinine, IMO. It's up to the user to be sure that their system can handle the software, not the other way around.
Jeff Mirisola, CSWP, Certified DriveWorks AE
CAD Administrator, Ultimate Survival Technologies
My Blog
RE: 2010 fails to run
Are you also ticked off that SW doesn't offer support for running SW2010 on Windows 98?
RE: 2010 fails to run
Yes my PC is supported by it's maker and the customer centric link below shows true support of customers which can't be said of SolidWorks.
Other programs support P3 and Athlon. When 2008 came out compatability with Vista was horrible. If you never used that nightmare system consider yourself lucky. To cover up this issue on 2010 they decide to update requirement specs after the software release.
htt
http://www.ptc.com/WCMS/files/77552/en/proewf5.pdf
http://www
Is SolidWorks customer centric?
http:
Is this also not supported?
http://
It's a shame that 2010 requires a system change to get any consideration in terms of product support.
Michael
RE: 2010 fails to run
Cole M
CSWP, CSWST, CSWI, CPDM
Certified DriveWorks AE
HP XW4300, 3.4g proc, 2.5g RAM, ATI Fire GL 3100
Dell M90, Core 2 Duo, 4g RAM, Nvidia Quadra FX2500M
Equus (custom), P4, 3.4g proc, 3g RAM, Nvidia Quadro FX3400
RE: 2010 fails to run
-handleman, CSWP (The new, easy test)
RE: 2010 fails to run
However I am not at all impressed that over 2-3 days, including excalating the problem as high priority to the USA, the problem could not be identified.
Instead they suggested that I reformat my machine, which I did between Xmas and new year which was a lot of hassle and also put me back a few days in the new year.
Before I attempted upgrade my machine I upgraded my home installation and another at work before I risked it on mine. I checked the system requirements becuase I knew my machine was old. Having got SW2010 up and running on the other license we than had a day of 2010 edited files that I had to scrap and revert to 2009.
I do not beleive that SW should support out of date workstations - I only beleive that they should support the systems they claim to support in their published system requirements! (now revised after the event!).
I can run 2009 and it is productive. I have to upgrade to 2010 sometime becuase I have already received 2010 files from suppliers and will soon do so from other parts of my organisation. I hadn't budgeted on a hardware upgrade for a month or two. I hadn't budgeted on some costly and tiring down time and lost work.
RE: 2010 fails to run
http://www
(11) Intel® Pentium® 3, AMD Athon™ and Athon XP CPU's are not supported. CPU must support SSE2
(Streaming SIMD Extensions 2), see http://en.wikipedia.org/wiki/SSE2 for more details.
I am amused to note that the ATHLON XP is so old and out of date that the guys at solidworks can't remember how to spell its name! :)