WIN911 Alarm Problem
WIN911 Alarm Problem
(OP)
Recently, I have been put on a project which involved with Win911 software, and been having problem with it.
When a alarm occur, the software would call out, but as soon as someone pick up the call ....it would just hang up and going to the next person on the calling list ..
this is kind of like to shoot in the dark ...hoping someone have ran into the samiliar problem in the past and able to help me with resolving this issue
Thanks
When a alarm occur, the software would call out, but as soon as someone pick up the call ....it would just hang up and going to the next person on the calling list ..
this is kind of like to shoot in the dark ...hoping someone have ran into the samiliar problem in the past and able to help me with resolving this issue
Thanks





RE: WIN911 Alarm Problem
I'm jumping to a hardware issue but it is very likely this is an issue in the communication algorithm too.
Does this happen on multiple units?
Does it always happen?
If not under what conditions does it happen?
John D
RE: WIN911 Alarm Problem
If the message is empty, then it would look like it's just calling the numbers and hanging up when the phones are answered.
TTFN
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RE: WIN911 Alarm Problem
RE: WIN911 Alarm Problem
and it is programed with massage ....have been talking to the factory tech. and he said they have "NEVER" encounter this problem before.....he suggested to download the driver for the modem, reinstall the software and I have tried both ....and the problem still comes back every now and then ......
RE: WIN911 Alarm Problem
TTFN
FAQ731-376: Eng-Tips.com Forum Policies