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PDMWorks add-in newer than server version suddenly

PDMWorks add-in newer than server version suddenly

PDMWorks add-in newer than server version suddenly

(OP)
Hi All,

2 weeks ago I checked in parts & assy into PDMWorks vault with no problems. Yesterday I came to log in to PDMWorks (tried both within SW and via PDMWorksAdmin program) and the log in boxes had defaulted back to the old server home of the vault and log in details of an ex-colleague. I inserted my own current log in details and was met with a box stating that the PDMWorks add-in software (2008 3.1)was newer than the PDMWorks Workgroup Server version (2007 SP0.0). It clearly recognises there is something on the server because if I point it at a different server it tells me it is the wrong server.

The concern is that the server and software have been working with each other fine since we installed SW2008 back in March - and all the SP updates have worked fine too.

Has anyone experienced this before? The company that look after our server and the reseller of the software both have no idea what it could be and are pointing the finger in each other's direction...

Occasionally when I switch my PC on in the morning, the toolbar settings in SW have defaulted back too. I am thinking therefore it is likely to be a server issue - someone updating something they shouldn't or something..

Any thoughts please let me know - thanks.

RE: PDMWorks add-in newer than server version suddenly

You probably use a shared server and IT had to find an old copy of a file for someone and they reverted back to an old backup date.
Of course it's not their fault...

Chris
SolidWorks/PDMWorks 08 3.1
AutoCAD 08
ctopher's home (updated Aug 5, 2008)
ctopher's blog
SolidWorks Legion

RE: PDMWorks add-in newer than server version suddenly

(OP)
I have a suspicion you may be right ctopher! Interestingly enough you're right...it isn't their fault...apparently...

I think it's going to involve me accessing the PDMWorks backup and setting up a different vault on a second server. Perhaps reinstalling 2008. If I ever find the answer before I am sacked or beheaded I will post it here!

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