routine test
routine test
(OP)
hi
could somebody help me - we are delivering power transformers 800kVA and 630kVA. the customer wishes to be prsent by the routine tests - hwo many pieces does he have the right to test?
could somebody help me - we are delivering power transformers 800kVA and 630kVA. the customer wishes to be prsent by the routine tests - hwo many pieces does he have the right to test?






RE: routine test
Regards
Marmite
RE: routine test
RE: routine test
RE: routine test
However, being the client, I would think I had the right to do so, and you, as the vendor, should be welcoming and accommodating as long as I was safe and out of the way.
old field guy
RE: routine test
Go back and read the spec and your bid proposal.
But... as stated, no matter which of the above it is-your cost, his cost-the customer is king and he still has the money in his bank and you want it in yours.
rmw
RE: routine test
We always bought our transformers with the writing in the purchase agreement that we reserved the right to observe such tests -- which we never did, and what was explicitly assumed was that we, the customer, bore the costs of witnessing such tests...
So, review the contract -- if requested tests are not in the purchase agreement, then negotiate with the customer to include the tests as an option with the customer bearing the additional costs... if the customer just wants to witness the tests, by all means, make them available for the customer to witness, but at his cost.... any other option does not reflect well on your integrity.. in my opinion