SW Won't Start - Splash Screen Only
SW Won't Start - Splash Screen Only
(OP)
I have an odd problem with a user's machine here. Friday his machine worked fine, but today SW will not open. We're on 2008 sp3.1. When he tries to run SW, the splash screen appears and SLDWORKS.EXE shows up in the Process list. However, right about the time that the splash screen should disappear and the application window appear, SLDWORKS.EXE drops out of the Process list and the splash screen goes away. No error message or anything. Chkdsk doesn't find any bad sectors on the HD. I already tried the alternative to reinstalling ( FAQ559-507: Alternative to try before reinstalling ), then tried an actual reinstall. I'm pretty well stumped at this point. Anyone seen (and hopefully resolved?) this issue before?
-handleman, CSWP (The new, easy test)






RE: SW Won't Start - Splash Screen Only
Are you using SNL?
Have the number of licenses been exceeded?
Or does SNL think they have been?
If standalone, is the license still valid?
Call SW (or your VAR ?) and have them check at their end for license status.
RE: SW Won't Start - Splash Screen Only
The license is standalone, and subscription is valid through August (I think). Of course, the actual license doesn't expire. Our VAR has now remoted in... we'll see if he comes up with anything.
-handleman, CSWP (The new, easy test)
RE: SW Won't Start - Splash Screen Only
Jeff Mirisola, CSWP, Certified DriveWorks AE
http://designsmarter.typepad.com/jeffs_blog
RE: SW Won't Start - Splash Screen Only
Either way, I don't recall seeing that since '07. It's not running on my machine right now.
-handleman, CSWP (The new, easy test)
RE: SW Won't Start - Splash Screen Only
RE: SW Won't Start - Splash Screen Only
RE: SW Won't Start - Splash Screen Only
-handleman, CSWP (The new, easy test)
RE: SW Won't Start - Splash Screen Only
-handleman, CSWP (The new, easy test)
RE: SW Won't Start - Splash Screen Only
I just shut down SW, killed the swBOEngine.exe process, and then re-opened SW. The process did not restart itself but SW opened without a hitch.
RE: SW Won't Start - Splash Screen Only
-handleman, CSWP (The new, easy test)
RE: SW Won't Start - Splash Screen Only
RE: SW Won't Start - Splash Screen Only
-handleman, CSWP (The new, easy test)
RE: SW Won't Start - Splash Screen Only
I found if you rmb the icon and choose open it started fine. Not technical I know and I do not know why but it worked for me and I carried on getting the work out
Good luck