Can't return license
Can't return license
(OP)
Okay, this sucks.
I had major problems and had to reformat my hard drive. Prior to reformatting, I'd borrowed a license (it's a laptop, I work from home). Now that I've finally got my machine working again (boy, is that a long story), the SolidNetWork License Administrator shows me as still having a license, but won't let me return it. Now this wouldn't be a big deal, but it's our SW premium license that I have and the other engineer needs it so he can use COSMOS.
Any ideas??
I had major problems and had to reformat my hard drive. Prior to reformatting, I'd borrowed a license (it's a laptop, I work from home). Now that I've finally got my machine working again (boy, is that a long story), the SolidNetWork License Administrator shows me as still having a license, but won't let me return it. Now this wouldn't be a big deal, but it's our SW premium license that I have and the other engineer needs it so he can use COSMOS.
Any ideas??
Jeff Mirisola, CSWP
CAD Administrator
SW '07 SP2.0, Dell M90, Intel 2 Duo Core, 2GB RAM, nVidia 2500M
http://designsmarter.typepad.com/jeffs_blog






RE: Can't return license
We had the same thing happen to us. We had to reformat the hard drive. I called our VAR, explained what happened. They reset the license at their end and we go back up and running. Your VAR is the only one that can fix this problem.
Bradley
SolidWorks Premim 2007 x64 SP3.1
PDM Works, Intel(R) Pentium(R) D CPU
3.00 GHz, 4 GB RAM, Virtual memory 12577 MB, nVidia 3400
RE: Can't return license
What is it that the VAR does that resets a network license?
Jeff Mirisola, CSWP
CAD Administrator
SW '07 SP2.0, Dell M90, Intel 2 Duo Core, 2GB RAM, nVidia 2500M
http://designsmarter.typepad.com/jeffs_blog
RE: Can't return license
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RE: Can't return license
Your VAR will contact SolidWorks how will reset the license.
Bradley
SolidWorks Premim 2007 x64 SP3.1
PDM Works, Intel(R) Pentium(R) D CPU
3.00 GHz, 4 GB RAM, Virtual memory 12577 MB, nVidia 3400
RE: Can't return license
Thanks!
Jeff Mirisola, CSWP
CAD Administrator
SW '07 SP2.0, Dell M90, Intel 2 Duo Core, 2GB RAM, nVidia 2500M
http://designsmarter.typepad.com/jeffs_blog
RE: Can't return license
Heckler
Sr. Mechanical Engineer
SWx 2007 SP 3.0 & Pro/E 2001
XP Pro SP2.0 P4 3.6 GHz, 1GB RAM
NVIDIA Quadro FX 1400
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RE: Can't return license
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