×
INTELLIGENT WORK FORUMS
FOR ENGINEERING PROFESSIONALS

Log In

Come Join Us!

Are you an
Engineering professional?
Join Eng-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Eng-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

STAAD crash using help

STAAD crash using help

STAAD crash using help

(OP)
My STAAD 2006 (build 1002) mysteriously started to crash when using the Help menu.
Bentley advised installing build 1005 but the problem persists, effectively I have no help facility, STAAD ok other than this - any ideas how to fix would be appreciated.

RE: STAAD crash using help

Just an idea, try launching the online documentation before starting STAAD. Good luck!

RE: STAAD crash using help

(OP)
Tried but doesnt help. All other application help files work ok including STAAD 2005 - I believe windows is responsible for this problem regarding the 'Data Enhancement Protection' but why should it suddenly start to close down in this specific area ?
I have full anti-virus/firewall etc on network/pc

RE: STAAD crash using help

Maybe an another call to tech support would help.  I think that they recommend uninstalling previous versions before installing the current version.

RE: STAAD crash using help

have you tried installing it on another computer ? if the problem still persist, then you should contact help center. our company buyed STAAD 2005, and we had the same problem, on WIndow XP, the technical support told us to install SP1(service packs), and SP2. this helped and "STAAD HELP" started working.

RE: STAAD crash using help

You are lucky my STAAD crashes regularly and tech support is no help and I stopped paying for support.  I think Bentley is less inclined to help STAAD and would like us to change to Ram
 I talked to a hold over from Research Engineers and he seem to be interested in helping but nothing has ever been done.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Eng-Tips Forums free from inappropriate posts.
The Eng-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Eng-Tips forums is a member-only feature.

Click Here to join Eng-Tips and talk with other members!


Resources