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Where to report bugs in SW?

Where to report bugs in SW?

Where to report bugs in SW?

(OP)
To your VAR or directly to SW corporation? Using Rx?

RE: Where to report bugs in SW?

I usually report the bugs to my VAR.  Sometimes there are known bugs that they deal with often enough that they have a work around available.

Dan

www.eltronresearch.com

RE: Where to report bugs in SW?

Dan is correct. Send to your VAR. They compile errors and send to SW.

Chris
SolidWorks 06 5.1/PDMWorks 06
AutoCAD 06
ctopher's home (updated 02-10-07)

RE: Where to report bugs in SW?

I agree with ctopher and Eltron.  I should also add that the output of Rx can be very helpful if the root cause of the problem you're having is not obvious, or if it's not repeatable.  If in doubt, I send Rx output; it's better to have it and not need it, as opposed to the other way around.

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