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PDM 2007 running too slow?

PDM 2007 running too slow?

PDM 2007 running too slow?

(OP)
We talked to our VAR and they sent us the following e-mail.

Quote:

Customer Technical Bulletin - Applying Microsoft Hot Fix 831168 for PDMWorks on a Windows 2003 Server
(http://support.microsoft.com/default.aspx?scid=kb;en-us;831168 ) to Windows Server 2003 SP1.
With the release of Service Pack 1 for Windows 2003 Server, Microsoft Hot Fix 831168 ( http://support.microsoft.com/default.aspx?scid=kb;en-us;831168 ) will no longer work and cannot be reapplied. This hot fix addresses performance problems with some applications running on Windows Server 2003, including PDMWorks. Typical symptoms with PDMWorks are excessive time to login to the vault and take ownership of files, as well as high CPU usage on the server.
Workaround: For Windows 2003 Server machines which have been upgraded to SP1 and are exhibiting the performance problems described above, it is possible to use the mfc42.dll / mfc42u.dll files from the hotfix. The PDMWorks service should be stopped and these two dll files (mfc42.dll / mfc42u.dll) should be placed in the same install folder as PDMWorks vault executable, i.e. the folder where pdmwservice.exe is located. When the PDMWorks service is started up again it will use the dlls in the local folder rather than those in the c:\windows\system32 folder. This will solve the problem, without changing any files on the Operating System which other applications may be using, until Microsoft provides a solution.

To get a link to the dll files, talk to your VAR

Bradley

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