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jackley (Automotive)
5 Oct 06 8:27
Anyone encounter an error when renaming a sketch while in sketch?

70% of the time I will get an error and have to quit out and start all over again.

Using any of the NX3 releases (3.0.2.3, 3.0.3.2 and 3.0.4.2) it does this.

Justin Ackley
Design Engineer
jackley@gmail.com

Xwheelguy (Automotive)
5 Oct 06 9:56
I've noticed from time to time that this happens.  Haven't had the time to find out what might be causing it....then again, I thought that's what my $400/month in maintenance was for ;o)

Tim Flater
Senior Designer
Enkei America, Inc.
www.enkei.com

jackley (Automotive)
5 Oct 06 10:07
Hah, so true.

Well we have more problems on top of that.  NX will just crash out on anything.  I clicked on the plot button and it crashed (Just beeps than closes out).  Which I am convinced it's hardware issue on that (Sun Ultra 60 and Sun Blade 1500 and 2000).  We have gone through 3 MP versions and still have this problem.

Justin Ackley
Design Engineer
jackley@gmail.com

jackley (Automotive)
5 Oct 06 11:38
Since 8:00 AM, NX has crashed 3 times.

First time, clicked the plot button
Second time, trying to edit a dimension
Third time, clicked the export parasolid button

All three times it beeps, then just closes out.
Very frustrating.

Justin Ackley
Design Engineer
jackley@gmail.com

jackley (Automotive)
5 Oct 06 14:40
This is part of the syslog from /var/tmp

Not sure if anyone, John perhaps, can make any sense of this and possibly lead me down the path to what needs fixing.

&MACRO MENU, 0, UG_FILE_EXPORT_PARASOLID UG_GATEWAY_MAIN_MENUBAR !
Control ID : A788B0V1.0
*** EXCEPTION: O/S ERROR: signal  11 in line 1461 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/syss/error/ind/error.cxx at Thu Oct  5 11:04:37 2006 EDT
+++ General Fault Exception
[01] ffffffff64dc9d30  UGS::Error::Signal::Signal #Nvariant 1(const char*,int,int,const char*,void*) libsyss.so
[02] ffffffff64dc9bbc  UGS::Error::Signal::raise(const char*,int,int,const char*,void*) libsyss.so
[03] ffffffff64dc9b7c  UGS::Error::Signal::raise(const char*,int,int,const char*,...) libsyss.so
[04] ffffffff64d65c94  general_fault_handler(int)                         libsyss.so
[05] ffffffff5a71f464  _sighndlr                                          libthread.so.1
[06] ffffffff5a71b9c0  sigacthandler                                      libthread.so.1
[07] ffffffff5e826028  XtSetValues                                        libXt.so.4
[08] ffffffff5e8259e4  XtVaSetValues                                      libXt.so.4
[09] ffffffff6129d200  DESC_free_descriptors(UGUI_descriptor_s*,short)    libugui.so
[10] ffffffff6129add8  DESC_alloc_descriptors(UGUI_dialog_header_s*,int)  libugui.so
[11] ffffffff612b4f90  DLG_allocate_dialog(unsigned,unsigned char,UGUI_DIALOG_CLASS,char*,char*,int,int,unsigned char,UGUI_dialog_attributes_s**) libugui.
[12] ffffffff61343cf4  createTemplateDialog(char*,char*,MT_attributes_s*,UGUI_DIALOG_CLASS,int,MT_item_s*(*)(int,void*),void*,void(*)(DLG_cb_data_s*,void*
[13] ffffffff61346a40  mtDialogExtended(char*,char*,int,MT_item_s*,MT_attributes_s*) libugui.so
[14] ffffffff73bfd348  UI_MODL_pxexpo_select(unsigned**,int*,int*,int*)   libmodlint.so
[15] ffffffff73bfdaf8  UI_MODL_export_parasolid()                         libmodlint.so
[16] ffffffff613c4284  launch_da2(void*)                                  libugui.so
[17] ffffffff613c414c  launch_da2_evt_cb(void*)                           libugui.so
[18] ffffffff612d1f98  EVT__dispatch_event_cbs(EVT_callback_type_t,unsigned char) libugui.so
[19] ffffffff6148dee4  ugUIevent(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[20] ffffffff612d253c  EVT_loop_enter(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[21] ffffffff6121a8fc  event_loop(int)                                    libugui.so
[22] ffffffff613c3e24  ugUIenterGlobalFunction(void(*)(int),int)          libugui.so
[23] ffffffff6406fb94  MODL__ui_enter()                                   libuginitint.so
[24] ffffffff640695b4  clbgn_()                                           libuginitint.so
[25]        1000016e0  main                                               ugraf
[26]        10000161c  start                                              ugraf
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/ind/uigblfunc.c" at line number 384
&MACRO FOCUS CHANGE IN 1
Control ID : A788B0V1.0
*** EXCEPTION: O/S ERROR: signal  11 in line 1461 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/syss/error/ind/error.cxx at Thu Oct  5 11:04:38 2006 EDT
+++ General Fault Exception
[01] ffffffff64dc9d30  UGS::Error::Signal::Signal #Nvariant 1(const char*,int,int,const char*,void*) libsyss.so
[02] ffffffff64dc9bbc  UGS::Error::Signal::raise(const char*,int,int,const char*,void*) libsyss.so
[03] ffffffff64dc9b7c  UGS::Error::Signal::raise(const char*,int,int,const char*,...) libsyss.so
[04] ffffffff64d65c94  general_fault_handler(int)                         libsyss.so
[05] ffffffff5a71f464  _sighndlr                                          libthread.so.1
[06] ffffffff5a71b9c0  sigacthandler                                      libthread.so.1
[07] ffffffff5e82f274  XtGetValues                                        libXt.so.4
[08] ffffffff5e83049c  XtVaGetValues                                      libXt.so.4
[09] ffffffff614171f4  DESC__x_reconstruct_dialog(UGUI_descriptor_s*,int) libugui.so
[10] ffffffff612be80c  DLG__do_reconstruct_dialog(DLG__list_elem_s*,int,unsigned,void*) libugui.so
[11] ffffffff612b450c  DLG__walk_active_list(unsigned char(*)(DLG__list_elem_s*,int,unsigned,void*),void*) libugui.so
[12] ffffffff6142d638  LAYUI__x_adjust_window_pos(unsigned char)          libugui.so
[13] ffffffff5e838960  XtDispatchEventToWidget                            libXt.so.4
[14] ffffffff5e8380a0  XtDefaultDispatcher                                libXt.so.4
[15] ffffffff5e837d84  XtDispatchEvent                                    libXt.so.4
[16] ffffffff6148e038  ugUIevent(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[17] ffffffff612d253c  EVT_loop_enter(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[18] ffffffff6121a8fc  event_loop(int)                                    libugui.so
[19] ffffffff613c3e24  ugUIenterGlobalFunction(void(*)(int),int)          libugui.so
[20] ffffffff6406fb94  MODL__ui_enter()                                   libuginitint.so
[21] ffffffff640695b4  clbgn_()                                           libuginitint.so
[22]        1000016e0  main                                               ugraf
[23]        10000161c  start                                              ugraf
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2323
Throw over event dispatch - missing CALLBACK_PROTECT - please contact UI Tools group.
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2397
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/ind/uigblfunc.c" at line number 244
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/uginitint/no/ind/modl_ui_menu.c" at line number 2867
Control ID : A788B0V1.0
*** EXCEPTION: O/S ERROR: signal  11 in line 1461 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/syss/error/ind/error.cxx at Thu Oct  5 11:04:38 2006 EDT
+++ General Fault Exception
[01] ffffffff64dc9d30  UGS::Error::Signal::Signal #Nvariant 1(const char*,int,int,const char*,void*) libsyss.so
[02] ffffffff64dc9bbc  UGS::Error::Signal::raise(const char*,int,int,const char*,void*) libsyss.so
[03] ffffffff64dc9b7c  UGS::Error::Signal::raise(const char*,int,int,const char*,...) libsyss.so
[04] ffffffff64d65c94  general_fault_handler(int)                         libsyss.so
[05] ffffffff5a71f464  _sighndlr                                          libthread.so.1
[06] ffffffff5a71b9c0  sigacthandler                                      libthread.so.1
[07] ffffffff5e1497c0  malloc                                             libc.so.1
[08] ffffffff5e82f1d0  XtGetValues                                        libXt.so.4
[09] ffffffff5e83049c  XtVaGetValues                                      libXt.so.4
[10] ffffffff614171f4  DESC__x_reconstruct_dialog(UGUI_descriptor_s*,int) libugui.so
[11] ffffffff612be80c  DLG__do_reconstruct_dialog(DLG__list_elem_s*,int,unsigned,void*) libugui.so
[12] ffffffff612b450c  DLG__walk_active_list(unsigned char(*)(DLG__list_elem_s*,int,unsigned,void*),void*) libugui.so
[13] ffffffff6142d638  LAYUI__x_adjust_window_pos(unsigned char)          libugui.so
[14] ffffffff5e838960  XtDispatchEventToWidget                            libXt.so.4
[15] ffffffff5e8380a0  XtDefaultDispatcher                                libXt.so.4
[16] ffffffff5e837d84  XtDispatchEvent                                    libXt.so.4
[17] ffffffff6148e038  ugUIevent(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[18] ffffffff612d2598  EVT_loop_enter(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[19] ffffffff6143c560  MT__x_create_message_dialog(MT__message_s*)        libugui.so
[20] ffffffff61348c84  create_message_dialog(MT__message_s*)              libugui.so
[21] ffffffff613497ec  stub_mtInformationDialog(char*,char**,int,unsigned char,MT_BUTTONS_t*) libugui.so
[22] ffffffff6f1af540  display_recovery_success(int)                      libgeomint.so
[23] ffffffff6f1af79c  try_to_recover(int)                                libgeomint.so
[24] ffffffff6406fbfc  MODL__ui_enter()                                   libuginitint.so
[25] ffffffff640695b4  clbgn_()                                           libuginitint.so
[26]        1000016e0  main                                               ugraf
[27]        10000161c  start                                              ugraf
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2323
Throw over event dispatch - missing CALLBACK_PROTECT - please contact UI Tools group.
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2397
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/mt_message_motif.c" at line number 722
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/uginitint/no/ind/clink.c" at line number 578
Control ID : A788B0V1.0
*** EXCEPTION: O/S ERROR: signal  11 in line 1461 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/syss/error/ind/error.cxx at Thu Oct  5 11:04:38 2006 EDT
+++ General Fault Exception
[01] ffffffff64dc9d30  UGS::Error::Signal::Signal #Nvariant 1(const char*,int,int,const char*,void*) libsyss.so
[02] ffffffff64dc9bbc  UGS::Error::Signal::raise(const char*,int,int,const char*,void*) libsyss.so
[03] ffffffff64dc9b7c  UGS::Error::Signal::raise(const char*,int,int,const char*,...) libsyss.so
[04] ffffffff64d65c94  general_fault_handler(int)                         libsyss.so
[05] ffffffff5a71f464  _sighndlr                                          libthread.so.1
[06] ffffffff5a71b9c0  sigacthandler                                      libthread.so.1
[07] ffffffff5e1497c0  malloc                                             libc.so.1
[08] ffffffff5e82f1d0  XtGetValues                                        libXt.so.4
[09] ffffffff5e83049c  XtVaGetValues                                      libXt.so.4
[10] ffffffff614171f4  DESC__x_reconstruct_dialog(UGUI_descriptor_s*,int) libugui.so
[11] ffffffff612be80c  DLG__do_reconstruct_dialog(DLG__list_elem_s*,int,unsigned,void*) libugui.so
[12] ffffffff612b450c  DLG__walk_active_list(unsigned char(*)(DLG__list_elem_s*,int,unsigned,void*),void*) libugui.so
[13] ffffffff6142d638  LAYUI__x_adjust_window_pos(unsigned char)          libugui.so
[14] ffffffff5e838960  XtDispatchEventToWidget                            libXt.so.4
[15] ffffffff5e8380a0  XtDefaultDispatcher                                libXt.so.4
[16] ffffffff5e837d84  XtDispatchEvent                                    libXt.so.4
[17] ffffffff6148e038  ugUIevent(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[18] ffffffff612d2598  EVT_loop_enter(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[19] ffffffff6143c560  MT__x_create_message_dialog(MT__message_s*)        libugui.so
[20] ffffffff61348c84  create_message_dialog(MT__message_s*)              libugui.so
[21] ffffffff61348e30  stub_mtMessageDialog(char*,char**,int,unsigned char,UGUI_MESSAGE_BOX_TYPE,MT_BUTTONS_t*) libugui.so
[22] ffffffff61349530  stub_mtErrorDialog(char*,char**,int,unsigned char,MT_BUTTONS_t*) libugui.so
[23] ffffffff613c3244  UIERROR_display_last_error(const char*)            libugui.so
[24] ffffffff64069500  clbgn_()                                           libuginitint.so
[25]        1000016e0  main                                               ugraf
[26]        10000161c  start                                              ugraf
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2323
Throw over event dispatch - missing CALLBACK_PROTECT - please contact UI Tools group.
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2397
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/mt_message_motif.c" at line number 722
>>>> O/S ERROR: signal  11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/uginitint/no/ind/clink.c" at line number 578
*** COLLAPSE:: in line 478 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/uginitint/no/ind/clink.c at Thu Oct  5 11:04:38 2006 EDT
+++ died displaying error message
[01] ffffffff64d657f4  ERROR_vcollapse(const char*,int,const char*,void*) libsyss.so
[02] ffffffff64d6641c  ERROR_collapse(const char*,int,const char*,...)    libsyss.so
[03] ffffffff640694f0  clbgn_()                                           libuginitint.so
[04]        1000016e0  main                                               ugraf
[05]        10000161c  start                                              ugraf
Control ID : A788B0V1.0

Justin Ackley
Design Engineer
jackley@gmail.com

JohnRBaker (Mechanical)
5 Oct 06 15:18
Justin,

If you want someone to make any sense of this, please contact GTAC and have them open an IR and have developement look at this to see what the problem is.

A question first, did this just start recently and if so, what's changed?  Have you installed an update of NX, or made some changes to the OS of your workstations, etc?  If you contact GTAC, make sure that you let them know if there have anything like that taking place recently.

John R. Baker, P.E.
Product "Evangelist"
NX Product Line
UGS Corp
Cypress, CA
http://www.ugs.com

Xwheelguy (Automotive)
5 Oct 06 16:26
I'd also suggest making sure that you have all, if any, of the O/S patches that UGS might have recommended since you're not running an Intel-based machine (Sun, correct?).  You should be able to find this on the GTAC support site.

Tim Flater
Senior Designer
Enkei America, Inc.
www.enkei.com

jackley (Automotive)
5 Oct 06 16:27
Every since we upgraded to NX 3.0 back in December we have had non-stop problems.  Nothing changed on the hardware or OS side of things either.  And my manager has updated to several MP's and still have issues/crashes.

Justin Ackley
Design Engineer
jackley@gmail.com

JohnRBaker (Mechanical)
5 Oct 06 16:52
Yes, but did he install the proper OS patches?  These do NOT come as part of the NX update.  And besides, if this has been going on since December, have you in those 10 months EVER contacted GTAC?  If you haven't, then I wonder why you are expecting the people who post here to help you out instead?

John R. Baker, P.E.
Product "Evangelist"
NX Product Line
UGS Corp
Cypress, CA
http://www.ugs.com

Xwheelguy (Automotive)
5 Oct 06 17:29
Justin,

I used to run an HP UNIX box here about 7 to 10 years ago and we usually had to install at least one O/S patch every time we migrated to a new version of UG (ie from v16 to v17 might require an O/S patch).

As John pointed out, those have to be installed separate from the NX MRs and MPs because UGS doesn't maintain the O/S...that's left up to the O/S manufacturer to fix.  However, UGS usually has any O/S patches that might be needed on the GTAC website/FTP for your convenience.

I agree with John in that you should probably get in touch with GTAC about these issues.  I'd suggest making a list of the biggest problems (crashes, lock ups, etc.) first, then address the more minor problems later....you might migrate to a new version before the issues get fixed.

It would also be a good idea to subscribe to UGS' Software Field Bulletins so that all SFB's are emailed to you or someone in your company.  That way, if a serious issue is encountered or an O/S patch comes out, you will know about it immediately via an email message from UGS.

Tim Flater
Senior Designer
Enkei America, Inc.
www.enkei.com

jackley (Automotive)
6 Oct 06 8:15
Most of the time the software (NX) is getting the blame for the crashes, but now I think they are starting to see it's possibly the OS.  After 3 updates and there's still no improvement you can't blame the Cad package and you have to start looking at other things.

I believe Tim, you got me a link of the patches a long time ago.  I sent that on to the manager, but I don't think much came of that.  I am going to have to do that again.  

And for contacting GTAC, I am a contract employee and not certain I should call.  I keep the management informed of the crashing (so do the other 2 NX guys).  

Well thank you for the help and letting me rant.  =)

Justin Ackley
Design Engineer
jackley@gmail.com

DavidTolsma (Mechanical)
19 Oct 06 20:18
Can you repeat this on other hardware? Similiar Hardware and/or different O/S completely?

PLM Exchange
http://plmexchange.net
http://groups-beta.google.com/group/NX_CAX/

DavidTolsma (Mechanical)
19 Oct 06 20:23
Give GTAC a call, If your management doesn't like it they will tell you soon enough. Either way you need to get your work done, and if it's crashing and their only answer is to patch. Time to get their maintenance money out of it.

PLM Exchange
http://plmexchange.net
http://groups-beta.google.com/group/NX_CAX/

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