How is Xi Computers?
How is Xi Computers?
(OP)
Anyone with experience with Xi Computers? Would like info on their ship date, build quality, post purchase service. Thanks.
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RE: How is Xi Computers?
John
RE: How is Xi Computers?
So, Xi is good in my book.
RFUS
RE: How is Xi Computers?
Yeah, I'm on my second system from Xi and am very satisfied. I checked the reviews at Catalyst for my first sense of bearings on this. (I actually had one ordered for one of my clients first--so that makes three systems, total.)
Delivery time is good. If you catch them at busy times (like first or end of the year), you'll have a longer lead-time, but that's what you'd expect from any computer supplier at those times.
Build quality is also very good. However, components do eventually fail and need to be replaced, but that's not stuff manufactured by Xi (in fact, I don't know that they manufacture anything--they just put together great systems for CAD work for the best price). I've had a motherboard fan go out and recieved a replacement from Xi the next day. Other things like hard drives, as well. Very quick service.
That's the other thing. If you do have any problems, you'll talk with a human quickly and they'll do what they can to get it resolved ASAP. I've even called on the weekend (when they're closed), and was able to get a tech paged and to call me back to walk through a solution. Very good customer/tech support--far better than anything else I've seen in the industry.
My system specs for the latest machine (from end of this January) were posted somewhere in this forum a while back--perhaps search "Xi" and "AMD" and you'll find all sorts of posts going back a while. AMD was king for quite a while (bang/buck ratio), but Intel seems to be offering some good things lately, too. Not sure if it's a better value, however.
Check out the reviews at cadalyst.com when you can and see wht sorts of systems are available (if you haven't already). Meanwhile, I continue to recommend Xi very highly.
Jeff Mowry
www.industrialdesignhaus.com
Reason trumps all. And awe trumps reason.