A question regarding answering mails
A question regarding answering mails
(OP)
I use Outlook Express for most of my business mails. However, I notice that while receiving the mails from my contacts my original mail is omitted and they start with a new mail. This is very clean and neat as compared to my mails which has all the past communications. I retain this as a means of ready reference.
I am wondering now if my practice is considered inappropriate .
I am wondering now if my practice is considered inappropriate .





RE: A question regarding answering mails
corus
RE: A question regarding answering mails
RE: A question regarding answering mails
So I'd say your practice is still appropriate, at least in my line of work.
RE: A question regarding answering mails
RE: A question regarding answering mails
If I get an email without the history, I can deal with it.
Chris
Sr. Mechanical Designer, CAD
SolidWorks 05 SP3.1 / PDMWorks 05
ctopher's home site (updated 06-21-05)
FAQ559-1100
FAQ559-716
RE: A question regarding answering mails
Ideally, people should trim the previous message to leave its content intact and then answer underneath it. That way you get to read the whole conversation in a sensible order.
RE: A question regarding answering mails
I'm pretty sure this is a setting within Outlook. Even if you "reply," the previous message is not included. This way it can be your choice.
RE: A question regarding answering mails
RE: A question regarding answering mails
One MAJOR pet peeve of mine is images (company logos in particular) attached to signatures. My former boss had a 25 kb image attached with each signature, which was added to each of his replies. The other management in the company thought this was a great idea and followed suit, and eventually tried to make it company policy. I would sometimes get e-mail with the same image attached more than 10 times. One manager even got upset when I changed my signature to not include the image (it made our internal company correspondence look "unprofessional".)
RE: A question regarding answering mails
I save all of my important e-mail correspondence. A lot of them are replies and forwards that contain the whold conversation. When you save your e-mails do you delete the origional ones and just save the last one since it contains all of the same text?
I ask becuase if something came up where it's a "he said, she said" type of deal could the last e-mail saved approach be considered less credible since the "trail" of past e-mails inside of the message could be assumed to have been altered?
I go back and forth between clean new messages and the old messages embeded in the new. I'm not sold on either way, and no two people seem to follow the same criteria so it's really hard to pick just one to begin with.
RE: A question regarding answering mails
Hg
Eng-Tips guidelines: FAQ731-376
RE: A question regarding answering mails
RE: A question regarding answering mails
I think it very much depends on your job function. Some require better traceability than others.
RE: A question regarding answering mails
the others... if it is important enough, they will call me asking: have you read my msg?
later.
saludos.
a.
RE: A question regarding answering mails
Another important note......when replying, don't just add your comments to a thread AND forward to a new party. I've received emails from clients with a testy internal argument that I'm sure I wasn't supposed to see.
RE: A question regarding answering mails
It also has another unique feature in that it automatically omits any quoted text from your view. However it can be readily accesed if required as it is only hidden from view, not actually deleted.
For most of you who use company emails I realise that this may not be a viable option, however it is nice to know that there is a better method out there.
RE: A question regarding answering mails
Hg\
Eng-Tips guidelines: FAQ731-376
RE: A question regarding answering mails
What are you discussing in the messages?
email is insecure, but I've heard that gmail is expecially so. Is this the case?
I thought the 'rule of thumb' is to trim the quoted text to just provide any needed context. Rip the unneeded stuff, repeated long sig blocks, etc...
Jay Maechtlen
http://home.covad.net/~jmaechtlen/